Jordan Friedley

UX Project Manager at Serenity Collective
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Contact Information
us****@****om
(386) 825-5501
Location
Austin, Texas Metropolitan Area

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Bio

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Credentials

  • Apple Certified Mac Technician
    Apple
    Feb, 2015
    - Nov, 2024
  • Apple Certified iOS Technician
    Apple
    Feb, 2014
    - Nov, 2024

Experience

    • Design Services
    • 1 - 100 Employee
    • UX Project Manager
      • Aug 2022 - Present

    • United States
    • Financial Services
    • 700 & Above Employee
    • Corporate Trainer
      • Nov 2020 - Sep 2022

    • United States
    • Higher Education
    • 700 & Above Employee
    • UX Design Immersive
      • Feb 2022 - Aug 2022

      General Assembly's User Experience Design Immersive (UXDI) General Assembly's User Experience Design Immersive (UXDI)

    • United States
    • Automation Machinery Manufacturing
    • 1 - 100 Employee
    • Customer Success Manager
      • Sep 2018 - Feb 2020

      Worked with clients on project management, coordinating marketing efforts, lead trainings, implementations, technical support, menu development, growth marketing initiatives, data analysis and be a Chowbotics resource for our clients.

    • Product Support Specialist
      • May 2018 - Oct 2018

      Support Sally the robot in coordinating sales demonstrations, supporting the customer service help-desk,inventory management, troubleshooting, repairs, quality assurance testing and more.

    • United States
    • Computers and Electronics Manufacturing
    • 700 & Above Employee
    • Enterprise Support Creative Media
      • Feb 2017 - May 2018

      Phone support and troubleshooting, covering the following: Mac OS, iOS, iMovie, GarageBand, Photos, Pages, Numbers, Keynote, Logic, Final Cut Pro, Motion and Compressor. Mentored peers returning to work and new employees coming into the role.

    • Genius
      • Mar 2015 - Feb 2017

      Provided customer facing technical support, conducted hardware repairs, troubleshooting, and hosted trainings.

    • Technical Specialist
      • Jun 2014 - Mar 2015

    • Sales Specialist
      • Sep 2013 - Jun 2014

    • United States
    • Higher Education
    • 700 & Above Employee
    • Supplemental Instructor
      • Jan 2012 - May 2013

      Held instructor hours, teaching sessions, and attended the lectures, helped students grasp political science 2310 course through my instructional lessons, study plans, games or just coming and talking to me during office hours. Held instructor hours, teaching sessions, and attended the lectures, helped students grasp political science 2310 course through my instructional lessons, study plans, games or just coming and talking to me during office hours.

Education

  • General Assembly
    Ux Design Immersive
    2022 - 2022
  • Texas State University
    Bachelor of Arts (BA), Political Science and Government
    2010 - 2014

Community

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