Senior Technical Product Manager

• Dec 2022 - Present

- Led the vision, strategy, requirements, roadmap, and launch of Dash AWS “Installations” for 120+ B2B SaaS clients - Launched “Easy Install”, “Trial Install” products to improve “developer experience” by 60%, and 90% respectively - Performed 10+ interviews with customer success teams and customers to understand the 3 user personas (developer experience, system admin, manager), user install problems, and identified the critical requirements path (MVP) - Collaborated with 5 stakeholder teams - C-level, Customer Success, Engineering, Marketing, and Documentation teams to communicate scope, and progress, escalate risk, and negotiate scope and launch deadlines - Led standups, grooming with 8 Engineers to refine user stories, and acceptance criteria and prioritize/triage bugs - Performed multi-cloud UAT on AWS, GCP, and Azure VMs with Redhat OS, and Ubuntu OS - for 22 install products - Developed MVP prototypes & architectures using AWS CloudFormation, VPC Peering, Route 53, and AWS IAM Show less

Technical Product Manager

• Jan 2022 - Dec 2022

- Led the vision, strategy, roadmap, execution, and launch for S&P Data loader tool, used by 1200+ B2B SaaS clients - Launched Data loader features to increase data speeds by 200%, reduce installation time by 50% & improve security - Reduced the MVP delivery time by ~50% by identifying and prioritizing the critical MVP path from the 35+ features in the product backlog - Designed the user workflow diagrams, authored user stories that include UI/UX designs, API designs, and Acceptance criteria in the BDD approach in JIRA - Partnered with 6 teams: customers, product managers, customer support & onboarding, documentation, and Engineering to manage dependencies and launch the Alpha (MVP) version of the Data loader tool - Led a Scrum team of 8 Engineers during Sprints to refine epics, backlog, user stories, acceptance criteria, defects Show less

Technical Product Manager

• Aug 2021 - Dec 2021

- Successfully led a cross-functional “Hbase Data Compliance” project for an AI/ML product by collaborating with 6 Engineers, 3 QA, and 4 stakeholder teams in ~30% less time within a month of joining - Managed dependencies and mitigated risks across engineering and networking teams to provision Hbase Clusters and enable cluster data migration - Developed project charter, project schedules, and budgets (Cloud, FTE) for MMX AI tool for Merkle Australia clients - Successfully led a cross-functional “Hbase Data Compliance” project for an AI/ML product by collaborating with 6 Engineers, 3 QA, and 4 stakeholder teams in ~30% less time within a month of joining - Managed dependencies and mitigated risks across engineering and networking teams to provision Hbase Clusters and enable cluster data migration - Developed project charter, project schedules, and budgets (Cloud, FTE) for MMX AI tool for Merkle Australia clients

Co-Founder (Product)

• Dec 2019 - Jun 2021

> Led the vision, strategy, roadmap, technology and launch (GTM) for WildTrails travel and Fashion sites > Translated strategy to product backlog; used Scrum to deliver and launch increments to market > A/B tested and launched multiple versions of WildTrails travel website to achieve a $M mark revenue > Increased user sign-ups by XX% by launching features such as “free jungle PDF downloads” > Achieved XX% user growth by leading SEO, SMM, Google Ads, Email marketing strategy > Worked with cross-functional teams - sales/ops, marketing, management - to define roadmap and fix issues > Launched WildTrails fashion site, as part of revenue generation during Covid > Setup end to end process to automate fashion store operations: vendor management, inventory management, stock updation, customer purchase, shipping and refund process, vendor payments etc > Conducted Competitor/SWOT analysis in travel eCommerce space; made investment presentations > Data-driven strategy: used Google analytics to derive Web traffic metrics and increased conversions > Built Mobile-first wireframes/UI prototypes with detailed edge-cases > Managed tech, marketing teams in Scrum; 4 people - 2 developers, 2 marketing > Daily activities: Product strategy, vision, roadmap, A/B tests, Agile, Code reviews, Test cases, QA, SEO, SMM, SEM, Google analytics Show less

Technical Product Manager - II

• Aug 2018 - Jun 2019

- TPM-2 with Travel Agent Affiliation team within Expedia Group- Help resolve/build the software problems/platforms that our customers (brick-and-mortar travel agents) face day-to-day- Delivered live-site features such as Flexible Deferred Payments, Ground Transfers tab etc for Expedia TAs- Reduced release-to-market time by detecting and delivering MVPs as part of 1st iteration- Released features under tight deadlines by proactively strategizing with developers- Got features tested in Pre-prod and Prod environments with detailed edge-cases for a quality release- Fixed live-site issues by acting as an interface between Business, Engineering and Tech Support teams- Triaged and prioritized Customer Support issues/ Work backlog before they reach developers- Communicated risk to the Management and Product teams in case of delay in delivery- Conducted sprint grooming, planning, demo and reviews at a bi-weekly cadence- Visited customers (Travel Agents) on field trips to know the ground-level picture of our business Show less

Software Development Engineer -II

• Dec 2017 - Aug 2018

- Worked on ranking/grading the 5000+ applications in Expedia ecosystem on how good they are with their DevOps maturity model. Wrote a java application for this.- Experience working with AWS SQS, Lambda, SNS, Cloud watch and other AWS environment components- Wrote applications in NodeJs and Java to automate the work streams in DevOps space and to make the applications comply with security constraints.

Software Developer - I

• Jul 2015 - Dec 2017

On-prem:- Create datalake by implementing data pipeline from Rest API(Service Now) to HDFS- Implement Hadoop merge strategy in Java for daily updates- Build Datalake Health Dashboards using HighCharts and Angular JS- Automated the daily ETL Devops and Data validation checks using Java- Implemented and fixed SQL Cubes, SQL queries, Stored procedures and Bulk data loads on MS/MySQLAWS: - Built Cloud Datalake using S3, EMR, DynamoDb and Lambda- Feed data into Elastic search using Java Bulk import to analyze Knowledge Data - Use Kinesis Firehose to stream Service Now data from Rest API to S3 Azure:- Automated daily ETLs from on-premises Hadoop to Azure Blob- Pipeline Blob data into Datalake using Data Factory Show less

Hadoop Engineer - I

• Mar 2015 - Jul 2015

- Supervise and fix HDFS, Hive, Flume Clusters and MapReduce jobs using Ambari and Hue- Key technologies include Linux, Shell Scripting and Hive Query Language

Graduate Teaching Assistant

• Jul 2013 - Dec 2014

Big Data Analytics Intern

• May 2014 - Aug 2014

- Performed ETL of Expedia payments data using Apache Storm (Java)- Stored processed data in HDFS and implemented Hive (NOSQL) queries to retrieve data- Developed real-time streaming dashboards (using Highcharts) to see transaction outliers- Implemented client-server communication using Java to send data to dashboards- Developed JUnit tests for unit testing and dependency injection using spring

Data Visualization Intern

• May 2014 - Aug 2014

- Parse log data (2.36GB) using Python- Develop data visualizations using HighCharts and D3.js- Visualizations include Pie charts, Geo Maps, Bubble Charts, 3D Column Charts, Responsive widgets- Developed visualizations using HTML, JavaScript, jQuery, AngularJS, CSS

Software Developer

• Jun 2011 - Jul 2013

- Fixed bugs, resolved tickets and maintained code in C language - UAT on linux - Prepared product specification documentation - Fixed bugs, resolved tickets and maintained code in C language - UAT on linux - Prepared product specification documentation