Chelsea Koeller
Account Manager at Core Consulting LLC- Claim this Profile
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Bio
Credentials
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Certificate of Clinical Competence in Audiology (CCC-A)
The American Speech-Language-Hearing Association (ASHA)Jul, 2016- Nov, 2024 -
Fellow of the American Academy of Audiology (FAAA)
American Academy of AudiologyJul, 2016- Nov, 2024
Experience
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CORE Consulting LLC (acquired by Tackle.io)
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Account Manager
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Jan 2021 - Present
• Organized Microsoft partners’ sales database and alliance connections for co-sell opportunities. • Managed partners’ sales pipelines for Azure, AWS, and GCP. • Connected account managers across cloud platforms to increase communication and accelerate the sales pipeline forward. • Encouraged better partnership with Microsoft and other cloud partners through strategic pipeline alignment. • Organized Microsoft partners’ sales database and alliance connections for co-sell opportunities. • Managed partners’ sales pipelines for Azure, AWS, and GCP. • Connected account managers across cloud platforms to increase communication and accelerate the sales pipeline forward. • Encouraged better partnership with Microsoft and other cloud partners through strategic pipeline alignment.
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Sivantos Group
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Singapore
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Medical Equipment Manufacturing
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300 - 400 Employee
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Territory Account Manager
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Dec 2017 - Mar 2020
• Led a team of account specialists including an Inside Sales Representative, Clinical Education Specialist, Marketing Consultant, and Customer Care Representative. • Managed 550+ customer accounts, with year-over-year monthly revenue increases of 37%. Exceeded quota at 102% and qualified for the “Circle of Excellence” 2018 and 2019. • Taught technical skills and instructed on complex technologies to doctors and students. • Organized customer marketing events; presented consumer seminars for lead generation. • Maintained and assisted in business development for key accounts; developed marketing calendars and customized marketing schemes for customers, grew loyalty program, and collaborated on the design and layout of private practice. • Created guides and resources to improve clinic efficiency. • Organized travel calendar and coordinated follow-up procedures to manage team tasks. • Responsible for setup, exhibitor relations, and creating booth materials for state and national audiology conventions.
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UT Dallas Callier Center for Communication Disorders
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Master Clinician and Faculty Associate
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Jul 2016 - Dec 2017
• Supervised and trained graduate students in clinical practice; instructed in laboratory coursework. Mentored and advised graduate student grand round presentations. • Conducted training sessions on the new electronic medical record (EMR) system (eClinical Works). Created and organized effective templates within the EMR system. • Created and organized clinical protocols to integrate academic and clinical training for students. • Organized and integrated equipment functionality in the clinic. Provided equipment and technology troubleshooting support to colleagues and students. • Provided standard audiological, tinnitus, hyperacusis, mesophonia, and auditory processing disorder (CAPD) evaluations on a variety of populations. • Conducted diagnostic evaluations on participants in the national research, CHEARS Conservation of Hearing Study; supported by the National Institute for Deafness and Other Communication Disorders (NIDCD) and the National Institutes of Health (NIH).
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Kaiser Permanente
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United States
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Hospitals and Health Care
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700 & Above Employee
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Audiology Resident
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Jun 2015 - Jun 2016
• Performed diagnostic evaluations for pediatric and elderly patients, including: pure tone and speech audiometry, immittance, and otoacoustic emissions (OAEs). • Provided hearing aid and assistive listening device consultations, fittings, counseling, follow-ups, troubleshooting, and verification on a variety of technologies. • Practiced cultural sensitivity when working with a variety of ethnically/racially, linguistically, and socioeconomically diverse patients. • Created informative consumer and patient counseling pamphlets.
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The Ohio State University
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United States
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Higher Education
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700 & Above Employee
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Audiology Graduate Student
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Aug 2012 - May 2016
• Performed diagnostic test battery (air, bone, speech), tympanometry and reflex testing, hearing aid evaluation, fitting, and follow-up. • Conducted testing and counseling in auditory processing disorders and tinnitus. • Addressed record management, inventory and back-office management. • Performed diagnostic test battery (air, bone, speech), tympanometry and reflex testing, hearing aid evaluation, fitting, and follow-up. • Conducted testing and counseling in auditory processing disorders and tinnitus. • Addressed record management, inventory and back-office management.
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U.S. Department of Veterans Affairs
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United States
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Government Administration
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700 & Above Employee
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Audiology Trainee
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May 2014 - Aug 2014
• Revised diagnostic test battery and counseling techniques to appropriately service diverse patient population with unique needs. • Evaluated complaints of varying degrees of vertigo through vestibular test battery. • Administered Electrophysiology test battery via ABR to evaluate and/or identify site of lesion. • Revised diagnostic test battery and counseling techniques to appropriately service diverse patient population with unique needs. • Evaluated complaints of varying degrees of vertigo through vestibular test battery. • Administered Electrophysiology test battery via ABR to evaluate and/or identify site of lesion.
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NASA Glenn Research Center
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United States
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Aviation and Aerospace Component Manufacturing
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700 & Above Employee
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Intern
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Jun 2007 - Aug 2009
• Communicated with several researchers in person and electronically (i.e. telephone, email). • Organized records and incorporated new evidence to support research topics. • Researched detailed and highly sensitive subjects for my mentors. • Communicated with several researchers in person and electronically (i.e. telephone, email). • Organized records and incorporated new evidence to support research topics. • Researched detailed and highly sensitive subjects for my mentors.
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Education
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2012 - 2016
The Ohio State University
Doctorate of Audiology, Audiology/Audiologist -
2008 - 2012
The Ohio State University
Bachelor of Arts (BA), Speech and Hearing Science
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