Samantha King, M.Ed.

Customer Success Manager at Ori
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Contact Information
us****@****om
(386) 825-5501
Location
San Francisco Bay Area

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Bio

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Credentials

  • Multiple Subject Teaching Credential
    California Commission on Teacher Credentialing
    Jan, 2021
    - Nov, 2024
  • Certified Customer Success Manager (CCSM) Level 1
    SuccessHACKER
    Dec, 2022
    - Nov, 2024

Experience

  • Ori Learning
    • United States
    • Primary and Secondary Education
    • 1 - 100 Employee
    • Customer Success Manager
      • Dec 2022 - Present

      - Customer Success Manager (West) - Managing a Book of business Ori's largest 41 West Coast accounts - Utilizing ChurnZero, Hubspot, & Amplitude to guide proactive CSM work - Customer Success Manager (West) - Managing a Book of business Ori's largest 41 West Coast accounts - Utilizing ChurnZero, Hubspot, & Amplitude to guide proactive CSM work

  • eSpark Learning
    • United States
    • E-Learning Providers
    • 1 - 100 Employee
    • Customer Success Manager
      • Jul 2022 - Nov 2022

      - Managed a book of business totaling 222 accounts at $720k - Facilitated client onboarding, adoption, ensured client success and retention - Maintained a deep understanding of the eSpark adaptive learning program to tailor implementation solutions to the customer’s specific needs - Led Kickoff calls and Fall Data Meetings with school and district leaders, as well as Q&A sessions with elementary teachers to support their onboarding & implementation - Used Salesforce, Outreach, Intercom, Asana and Gong to guide proactive CSM work Show less

  • Redwood City School District
    • United States
    • Primary and Secondary Education
    • 200 - 300 Employee
    • General Education Teacher
      • Jan 2020 - Jun 2022

      • Created ELL inclusive, CCS aligned curriculum including formative and summative assessments, in core subjects resulting in increased overall student ELA growth by 76% and overall Student Math growth by 66%. • Designed an SEL Curriculum that aligns with the 5 core competencies that was implemented across grade level. • Modified given Social Studies and Science curriculums to strategically engage students and meet intended objectives. • Elevated student’s ability to appropriately use district approved educational technology by 17% within 6 weeks. • Included Culturally Responsive Teaching practices in my pedagogy to help students make connections between their lives outside of school and in the classroom. • Experience administering and interpreting results of diagnostic assessments Show less

  • Hawaiian Humane Society
    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Youth and Community Education
      • Aug 2018 - Dec 2018

      -Increased awareness of Hawaiian Humane Society's Outreach Programs at community events -Conducted training with volunteers on appropriate animal handling techniques. -Assisted with learning programs for their Teens 4 Animals Council, -Coordinated their volunteer "Thank You" party. Skills: Volunteer applications screening, Data Entry, Community Relations and Community Outreach -Increased awareness of Hawaiian Humane Society's Outreach Programs at community events -Conducted training with volunteers on appropriate animal handling techniques. -Assisted with learning programs for their Teens 4 Animals Council, -Coordinated their volunteer "Thank You" party. Skills: Volunteer applications screening, Data Entry, Community Relations and Community Outreach

Education

  • San Jose State University
    Master's of Education, Curriculum and Instruction
    2019 - 2020
  • University of Hawaii at Manoa
    Bachelor of Science - BS, Human Development and Family Studies
    2015 - 2018

Community

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