Experience

Stone Creek Dining Company

• Restaurants
• 1 - 100 Employee

• Server

  • Jun 2017 - Present

  •Frequently used word of mouth to increase client base and popularity •Created relationships with customers to build customer retention •Formulated new beverages for company advertisement •Consistently added value to the products and services to set the company apart from competitors •Transformed unsatisfied customers into a value resource for the company •Frequently used word of mouth to increase client base and popularity •Created relationships with customers to build customer retention •Formulated new beverages for company advertisement •Consistently added value to the products and services to set the company apart from competitors •Transformed unsatisfied customers into a value resource for the company



AT&T

• United States
• Telecommunications
• 700 & Above Employee

• Customer Service Representative

  • Jun 2014 - Mar 2017

  •Maintained up-to-date knowledge on products and services •Responded to customer queries about services, promotions and billing •Worked to understand customer needs and recommend appropriate products and plans •Addressed concerns promptly and handled large volumes of customer calls efficiently •Maintained up-to-date knowledge on products and services •Responded to customer queries about services, promotions and billing •Worked to understand customer needs and recommend appropriate products and plans •Addressed concerns promptly and handled large volumes of customer calls efficiently