Program Facilitator

• Mar 2022 - Present

• Assist with conducting bi-weekly art classes at Niner University Elementary School • Observe and provide feedback about programs • Assist with technology or classroom management • Collaborate on lesson or curriculum planning • Assist with conducting bi-weekly art classes at Niner University Elementary School • Observe and provide feedback about programs • Assist with technology or classroom management • Collaborate on lesson or curriculum planning

Owner and Operator

• Jun 2012 - Present

Freelance nail technician offering quality nail services. Providing manicures, pedicures and other nail enhancements. Providing both salon and mobile services. Maintaining business operations by supplying inventory, recording client services, scheduling clients. Featured artwork in Nails Magazine (September 2012). Featured in Nails Magazine for community event (June 2013). Freelance nail technician offering quality nail services. Providing manicures, pedicures and other nail enhancements. Providing both salon and mobile services. Maintaining business operations by supplying inventory, recording client services, scheduling clients. Featured artwork in Nails Magazine (September 2012). Featured in Nails Magazine for community event (June 2013).

Project Coordinator

• Aug 2019 - Mar 2020

• Managed and supported workflow for all projects including tracking new and prospective business and contacts, intake and closeouts and databases • Scheduled, prepared, and handled logistics for meetings and Lee special events • Interfaced with nonprofit and public sector leaders to support project needs • Managed and Supported workflow for the American Leadership Forum (ALF) • Managed the Senior Fellow (ALF) database and communications • Created new, updated recruiting catalogue (ALF) • Scheduled, prepared, and handled logistics for meetings and special events (ALF) • Assisted with annual ALF fundraising event Fellows Feast which raised over $14,000 in 2019 ($7400 was raised in 2018) Show less

Commercial Customer Service Specialist

• Aug 2015 - Aug 2019

• Provide professional and friendly service for online business customers through high-volume Virtual Contact Center utilizing email, chat and phone• Assist customers with placing orders, cancelling orders, processing refunds and returns, edit payment options, tracking down customer orders, and website troubleshooting such as navigation, emails and password assistance • Assist customers with W-9 forms, invoices and year-end reports

Human Resources Assistant

• Oct 2016 - Jan 2017

• Assisted new hires with questions they may have during the onboarding process including I-9 documents and scheduling I-9 appointments, ensured all new hire paperwork is complete as required; audit applications through MyDocs to ensure compliance between point of offer through day one training • Complete and process troubleshooting tickets related to onboarding• Process candidate data through customer service onboarding systems Salesforce and Equifax (PAN I-9)

Curatorial Assistant

• Oct 2005 - Aug 2010

Assisted curators with the preparation of special and permanent collection exhibitions. Researched artists and works of art. Assisted in the preparation of exhibition texts, including labels and checklists. Conducted photo research and obtained reproduction permissions for catalogs (special exhibitions). Worked closely with the Registration department on object/loan-related issues. Documented and photographed museum collections for shows and incoming donations. Assisted with daily administrative functions, including but not limited to handling mail, typing correspondence, and submitting invoices for payment. Co-liaison for art enthusiast group (The Curator's Circle). Curated two exhibitions: Scene in America: A Contemporary Look at the Black Male Image (2008) and American Scene: Selections from the Permanent Collection of American Art (2008). Show less

Senior Client Insurance Professional

• Sep 2000 - Oct 2005

• Licensed Property and Casualty insurance agent in multiple states (NC, SC, GA, CA, OR, LA, VA, DC, MD, NY) • Assisted customers with insurance inquiries and policy endorsements • Created new business for auto and homeowner’s insurance • Handled sales and policy renewal transactions • Answered high-volume of phone calls • Participated in various marketing pilot programs • Licensed Property and Casualty insurance agent in multiple states (NC, SC, GA, CA, OR, LA, VA, DC, MD, NY) • Assisted customers with insurance inquiries and policy endorsements • Created new business for auto and homeowner’s insurance • Handled sales and policy renewal transactions • Answered high-volume of phone calls • Participated in various marketing pilot programs

Curatorial Intern

• Aug 2004 - Jan 2005

Education Intern

• May 2003 - Aug 2003