Rachel T.
Research Customer Support Specialist at Kuali, Inc.- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Provo, Utah, United States, US
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Experience
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Kuali, Inc.
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United States
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Information Technology & Services
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1 - 100 Employee
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Research Customer Support Specialist
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Feb 2022 - Present
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Brigham Young University
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United States
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Higher Education
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700 & Above Employee
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Application Administrator
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Sep 2019 - Feb 2022
As the inaugural business application administrator, I was able to lead the implementation team in bringing on new software programs, and provide ongoing troubleshooting for software problems. This means I have been able to collaborate between committee administrations, software vendors, and central IT to pursue resolutions and develop new software features.
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Office Manager
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Jun 2014 - Sep 2019
In my role as an office manager, I provide detail-oriented secretarial support for the administrators within my office. I assist in fielding calls and emails from faculty and students to navigate the compliance process. I also oversee the hiring and training of student employees within our area.
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Education
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Brigham Young University
Master of Public Administration - MPA -
Brigham Young University
Bachelor's, Anthropology (sociocultural)
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