Experience

Goodway Group

• United States
• Advertising Services
• 300 - 400 Employee

• Associate Software Engineer

  • Sep 2021 - Present

• Senior Operations Engineer

  • Dec 2020 - Sep 2021

  Oversee and complete Technical Operations projectsLead team in Technical Operations question answering

• Operations Engineer

  • Aug 2018 - Dec 2020

  1. Daily monitoring, management, troubleshooting and issue resolution for all the software components of our platform.2. Supporting software with an emphasis on usability, quality, performance and maintainability.3. Collaborating with other team members and members of the business unit.4. Provide exceptional production support to internal departments, including keeping customer-facing teams in-the-loop regarding outstanding issues.5. Learning new technologies, practices and techniques and becoming a better engineer, leader and team member.6. Raise our collective IQ and acting as a strong contributor to our growing team.

• Principal Campaign Operations Manager

  • Apr 2014 - Aug 2018

  1. Act as the inside implementer and go-to person on all brand production requests that are routed through Goodway’s internal Art/Production team and Freelancers.2. Act as experts on designated brands by answering team questions on manufacturer, models, and offers, and ensuring all creative executions meet brand guidelines.3. Manage Art/Production development process from start to finish for clients who use Goodway for Art/Production services.4. Maintain dynamic creative interface for all brand-related assets.5. Route any creative requests within designated turn times to ensure creative is being executed according to turnaround timing.6. Proofread/QA creative assets for final release to clients and Campaign Management team.7. Route creative assets to clients’ legal and product contacts when necessary.8. Build and grow relationships with designated clients in order to efficiently receive monthly incentive & creative direction.9. Work with CS supervisor and Art/Production team to find process improvements to work as efficiently as possible.10. Work with CS supervisor & VP to manage workloads and set priorities for brand executions as necessary.The Brand Manager is the internal lead for all creative executions for their assigned brand(s), who works with the Campaign Management team, Art/Production department, and client brand & legal contacts to produce digital assets. The Brand Manager must possess strong business acumen. This includes the ability to communicate seamlessly across multiple departments as well as the ability to speak intelligently to clients. This individual must be highly organized and have the ability to manage multiple tasks at once, be detail-oriented, prioritize effectively, and delegate tasks accordingly. The Brand Manager must have strong written and verbal communication skills.



LION™ - The Authentic & Original Open Network™

• United Kingdom
• Technology, Information and Internet
• 1 - 100 Employee

• Open Network Advocate

  • Aug 2014 - Present



IONOS

• Germany
• IT Services and IT Consulting
• 700 & Above Employee

• Senior SEO Strategist

  • Apr 2012 - Aug 2014

  1. On-page optimization: Keyword, Meta Data, Alt-Text, & Backlinks2. Managed analysis: Mobile devices, Geo-targeting, CTR Emphasis3. Maintained PPC AdWords campaigns4. Web and social media content creation 5. Business directory listing for local optimizationsI've managed 300+ small business websites for 1 & 1 Internet customers using Google Analytics and Webmaster Tools. For PPC campaigns, the main focus was on visibility, bounce rate analysis, mobile CTR, conversion analysis, and geo-targeting.



Rhoads Creative

• Intern

  • Sep 2010 - May 2011

  1. Prepared SEO reports including the following: traffic analysis, rankings updates, and keyword research2. Accept phone calls from clients3. Ability to perform clerical work as directed by ManagerIn the Fall semester of 2009, my internship responsibilities were to analyze the data of our clients websites. Based on the statistics, I would make content recommendations and adjust the title tags to better target our clients customers. 1. Prepared SEO reports including the following: traffic analysis, rankings updates, and keyword research2. Accept phone calls from clients3. Ability to perform clerical work as directed by ManagerIn the Fall semester of 2009, my internship responsibilities were to analyze the data of our clients websites. Based on the statistics, I would make content recommendations and adjust the title tags to better target our clients customers.