Librarian

• Jan 2023 - Present

Case Investigator/Contact Tracer

• Oct 2020 - May 2022

Used a web-based CRM to call all cases and contacts of anyone diagnosed with COVID-19, determine exposure, assess symptoms, refer for testing according to established protocols, and provide them with instructions for isolation or quarantine. Maintained ongoing communication with case/contacts to ensure compliance with quarantine and determine social support needs and/or handle reporting of issues that arise. Communicate with cases/contacts in a professional and empathetic manner maintaining emotional and cultural awareness. Collect and record information on symptoms and needs into the CRM with accuracy. Provide cases/contacts with approved information about NYS isolation and quarantine procedures and treatment options. Show less

Director Of Marketing & Enrollment

• Jan 2015 - Aug 2020

Responsible for developing the annual marketing plan to promote the college’s court reporting program as well as recruiting and enrolling new students into the Court Reporting program. Wrote advertising copy for print, radio, movie theater ads. Managed the creative timeline, production, and budgets; protected the brand identity. Attended and recruited at local college fairs. Provided Career Day informational presentations to high school classes across Long Island. Actively networked with local businesses and schools to promote the college and its court reporting program. Managed leads via CRM software. Primary contact to answer phone and email inquiries, conduct personal interview with prospective students Show less

Library Director

• Dec 2002 - Aug 2020

Responsible for maintaining the library collection and providing research materials to the students at the Commack Campus. Updated library collection and its cataloging system. Created and published a library newsletter which helped increased college library usage. Member of the library team that wrote the Information Literacy Plan and implemented it into college curriculum. Taught classes each semester on Information Literacy as it pertained to the different course subjects. Provide statistical analysis to college administration in the areas of teacher evaluation, student satisfaction, graduate placement, and library use Show less

Freelance Researcher

• Sep 2000 - Dec 2002

Provided research to leading executive recruiting firms in New York. Provided research to leading executive recruiting firms in New York.

Research Director

• Oct 1998 - Sep 2000

Managed the research team for the New York office. Primary function of the department was to research, recruit and develop executive candidates for New York office clients in Financial Services, Consumer Goods, Healthcare, Industrial, Technology, Chief Financial Officers and Human Resource practices. Managed the research team for the New York office. Primary function of the department was to research, recruit and develop executive candidates for New York office clients in Financial Services, Consumer Goods, Healthcare, Industrial, Technology, Chief Financial Officers and Human Resource practices.

Corporate Account Manager

• Feb 1987 - Oct 1997

Primary client contact and project manager for Fortune 500 Consumer Packaged Goods companies such as Philip Morris, Colgate- Palmolive, Pfizer, Kraft General-Foods, Entenmann's/Bestfood Baking Company. Monitored monthly sales, analyzed specific client business and marketing issues across all client product categories. Primary client contact and project manager for Fortune 500 Consumer Packaged Goods companies such as Philip Morris, Colgate- Palmolive, Pfizer, Kraft General-Foods, Entenmann's/Bestfood Baking Company. Monitored monthly sales, analyzed specific client business and marketing issues across all client product categories.

Market Researcher

• Sep 1986 - Feb 1987

Designed Direct Mailing campaigns to sell industry reports to manufacturers and investors. Designed Direct Mailing campaigns to sell industry reports to manufacturers and investors.