Senior Operations Manager

• Aug 2022 - Present

Operations Manager

• Apr 2021 - Sep 2022

Create and implement strategies, priorities, and goals for logistics, inventory, and security for all inbound and outbound assets and materials; drive large-scale company directives in partnership with executive stakeholders. Successfully deployed a data migration into Salesforce CPQ, improving the organization's efficiency. Lead quarterly operational planning and drive accountability of outcomes across the organization. Exhibit superior judgment to make decisions and suggest improvements that maximize customer experiences and company profitability.

Finance Manager

• Jan 2020 - Apr 2021

Provided financial and strategic insight on key objectives, with a focus on business planning, strategy, and capital allocation. Developed financial plans utilizing stakeholder input and processes to enable clear explanations for financial performance, consistency with operating trends, and compliance with P&S budget guidelines. Oversaw month-end close procedures including, general ledger review, variance analysis, journal entries, allocation processing, reclassification, and journal entry adjustments.

Finance Associate

• Sep 2018 - Jan 2020

Participated in new systems implementations including requirements gathering, gap assessments, and UAT. Partnered with executives to identify industry emerging trends and opportunities for new business or existing account revenue generation and expansion. Prepared budget review presentations and board support documents for internal and external publications.

Bookkeeper

• Jun 2017 - Aug 2018

Enabled highly informed decision-making by collecting and analyzing information and preparing data-driven executive presentations. Performed quantitative and qualitative data analysis to generate operational and financial reports and collaborated with senior executives in producing actionable insights. Drastically reduced travel expenses by creating relationships with major airlines, hotels, and car rental companies. Negotiated pricing and upgrades while remaining within contract compliance standards.

Research Assistant

• Sep 2016 - Jun 2017

Administered neuropsychological assessments and physical health interviews to study participants. Set up and ran EEGs and coded files in Adobe Acrobat. Inputted subject data into Excel and Qualtrics Survey Software. Utilized exceptional interpersonal skills in managing and balancing professional relationships, demonstrating leadership, and communicating with all levels and departments. Administered neuropsychological assessments and physical health interviews to study participants. Set up and ran EEGs and coded files in Adobe Acrobat. Inputted subject data into Excel and Qualtrics Survey Software. Utilized exceptional interpersonal skills in managing and balancing professional relationships, demonstrating leadership, and communicating with all levels and departments.

Bursar Assistant

• Sep 2014 - May 2017

Worked on projects in Microsoft Office, banking, cashiering, posting student payments, processing payment reversals. Distributed reimbursement checks to students and faculty. Assisted students and answered questions regarding their customer accounts and financial standing Worked on projects in Microsoft Office, banking, cashiering, posting student payments, processing payment reversals. Distributed reimbursement checks to students and faculty. Assisted students and answered questions regarding their customer accounts and financial standing