Experience

Hamister Group, LLC

• United States
• Hospitality
• 1 - 100 Employee

• Regional Director of Sales, Hotels

  • Nov 2021 - Present

  Buffalo, New York, United States

• Director of Sales

  • May 2019 - Oct 2021

  Buffalo, New York



BlueStreak Sports Training

• Director of Operations

  • Sep 2015 - Mar 2019

  Stamford, Connecticut • Responsible for day to day operations of business and creating/maintaining reports at company's three locations in Fairfield and Westchester County. • Organization of project details and coordination of communication flow on various projects • Creating and maintaining multiple databases, files, and spreadsheets • Design monthly schedule for employees. • Creating and sending out Invoices semi-monthly and basic bookkeeping in MINDBODY. • Develop and maintain strong… Show more • Responsible for day to day operations of business and creating/maintaining reports at company's three locations in Fairfield and Westchester County. • Organization of project details and coordination of communication flow on various projects • Creating and maintaining multiple databases, files, and spreadsheets • Design monthly schedule for employees. • Creating and sending out Invoices semi-monthly and basic bookkeeping in MINDBODY. • Develop and maintain strong relationships with customers and potential customers. • Ensure every customer experience is flawless. • Assist the President and VP in any of their responsibilities. • Lead and drive all sales effort of sports programs and all other revenue streams. • Create promotional flyers • Update and maintain company website and all social media platforms: Instagram, Facebook, YouTube, Twitter.

• Operations Manager

  • Sep 2014 - Sep 2015

  Stamford, Connecticut • Directly responsible for day to day operations of business and creating and maintaining reports and customer folders. • Organization of project details and coordination of communication flow on various projects • Creating and maintaining multiple databases, files, and spreadsheets • Creating and sending out Invoices semi-monthly and basic bookkeeping in MINDBODY. • Develop and maintain strong relationships with customers and potential customers. • Ensure every customer… Show more • Directly responsible for day to day operations of business and creating and maintaining reports and customer folders. • Organization of project details and coordination of communication flow on various projects • Creating and maintaining multiple databases, files, and spreadsheets • Creating and sending out Invoices semi-monthly and basic bookkeeping in MINDBODY. • Develop and maintain strong relationships with customers and potential customers. • Ensure every customer experience is flawless. • Working closely with BlueStreak Facility Director in running business operations. • Lead and drive all sales effort of sports programs and all other revenue streams. • Meeting with coaches, parents, and organizations to establish contracts and sales opportunities. • Phone/Walk-in program sales and tours. • Assist with the development of a marketing plan to target and support communications to coaches and the consumer.



Buffalo Bisons

• Spectator Sports
• 1 - 100 Employee

• Ticket Sales Coordinator

  • May 2011 - Aug 2014

  buffalo/niagara, new york area • Began as an intern in 2011 and have since been promoted to Ticket Sales Coordinator. • Responsible for individual ticket sales and ticket packages. • Coordinate suite and group party rentals, along with Community Care donations for local organizations. • Coincide with marketing department to derive innovative ticket sales promotions. • Strongly enhance interpersonal communication skills, including face-to-face, telephone and e-mail. • Conduct regularly inventory checks for… Show more • Began as an intern in 2011 and have since been promoted to Ticket Sales Coordinator. • Responsible for individual ticket sales and ticket packages. • Coordinate suite and group party rentals, along with Community Care donations for local organizations. • Coincide with marketing department to derive innovative ticket sales promotions. • Strongly enhance interpersonal communication skills, including face-to-face, telephone and e-mail. • Conduct regularly inventory checks for ticket office supplies. • Provide game day supervision to eight employees and four interns. Show less



Kenworth Northeast

• United States
• Truck Transportation
• 1 - 100 Employee

• Marketing Assistant

  • Sep 2013 - Apr 2014

  Buffalo/Niagara, New York Area • Designed monthly parts/service newsletters sent to customers via mail and e-mail. • Overlooked and calculated in-sale and outside sales reports for all five locations. • Created Excel spreadsheets based on monthly figures in service and parts sales. • Coordinated on-site customer appreciation events. • Advertised monthly events/ promotions for all locations by sending postcards and e-mail blasts to customers. • Updated social media outlets (Facebook & Twitter) • Conducted… Show more • Designed monthly parts/service newsletters sent to customers via mail and e-mail. • Overlooked and calculated in-sale and outside sales reports for all five locations. • Created Excel spreadsheets based on monthly figures in service and parts sales. • Coordinated on-site customer appreciation events. • Advertised monthly events/ promotions for all locations by sending postcards and e-mail blasts to customers. • Updated social media outlets (Facebook & Twitter) • Conducted follow-up calls to customers regarding their overall experience. Show less