Amariah Moore

Texas Bioscience Institute Program Coordinator & Academic Advisor at Temple College
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Contact Information
us****@****om
(386) 825-5501
Location
Austin, Texas Metropolitan Area
Languages
  • Spanish Limited working proficiency
  • English Native or bilingual proficiency

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Bio

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Credentials

  • Mental Health First Aid Certification
    National Council for Mental Wellbeing
    Nov, 2021
    - Oct, 2024

Experience

  • Temple College
    • United States
    • Higher Education
    • 300 - 400 Employee
    • Texas Bioscience Institute Program Coordinator & Academic Advisor
      • Jun 2021 - Present

      • Directly lead a cohort of 45 dual credit juniors and seniors through earning an Associate Degree in STEM fields and transitioning into higher education • Implement and teach our “First Year to Senior Lecture Series” which provides students with college access materials, career development, and skills for student success at universities • Provide academic advising and college counseling for dual credit and first-generation high school students • Serves as liaison between dual credit high school ISD partnerships, college faculty, students, and families • Build family and community relations through hosting college admissions and FAFSA workshops • Create the master schedule and register students for courses and coordinate university and guest lecture campus visits Show less

  • TTEC
    • United States
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Bank of America Prepaid COVID Customer Service Representative
      • Jun 2020 - Oct 2020

      • Greet customers warmly and ascertain problem or reason for calling • Work with customer service manager to ensure proper customer service is being delivered • Resolve customer complaints via phone, email, mail, or social media • Close out or open call records. • Handle changes in policies or renewals. • Advise on company information. • Utilize computer technology to handle high call volumes. • Greet customers warmly and ascertain problem or reason for calling • Work with customer service manager to ensure proper customer service is being delivered • Resolve customer complaints via phone, email, mail, or social media • Close out or open call records. • Handle changes in policies or renewals. • Advise on company information. • Utilize computer technology to handle high call volumes.

  • The University of Texas at Austin
    • United States
    • Higher Education
    • 700 & Above Employee
    • Teacher Assistant
      • Aug 2019 - Dec 2019

      • Assisted in leading Friday discussions for one of the most popular courses at the University of Texas- (UGS 303 “Race in the Age of Trump) • Facilitated open discussions amongst approximately 20 students on controversial current events and topics • Created several group activities and interactive presentations to align with the course content • Assisted in leading Friday discussions for one of the most popular courses at the University of Texas- (UGS 303 “Race in the Age of Trump) • Facilitated open discussions amongst approximately 20 students on controversial current events and topics • Created several group activities and interactive presentations to align with the course content

  • Blackboard
    • United States
    • Higher Education
    • 700 & Above Employee
    • Financial Aid & College Admissions Advisor
      • Nov 2017 - Aug 2019

      -Resolved end user inquiries by utilizing multiple technologies including telephone, chat and web based inquiries. -Strived for one-call resolution of customer issues while communicating appropriate options in a timely and professional manner. -Search and navigate knowledge base to identify appropriate resolution for client issues. -Resolved end user inquiries by utilizing multiple technologies including telephone, chat and web based inquiries. -Strived for one-call resolution of customer issues while communicating appropriate options in a timely and professional manner. -Search and navigate knowledge base to identify appropriate resolution for client issues.

Education

  • The University of Texas at Austin
    Bachelor of Science - BS, Education- Youth and Community Studies
    2018 - 2020
  • Temple College
    Associate of Arts - AA, General Studies
    2015 - 2017

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