Laura Henderson

Inside Sales Specialist at ITW Deltar Fasteners
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Macomb, Michigan, United States, US

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
You need to have a working account to view this content.

Experience

    • United States
    • Automotive
    • 1 - 100 Employee
    • Inside Sales Specialist
      • Aug 2022 - Present

    • United States
    • Motor Vehicle Manufacturing
    • 700 & Above Employee
    • New Business Development Manager
      • Oct 2021 - Mar 2022

    • Germany
    • Retail
    • 1 - 100 Employee
    • Sales Engineer
      • Jun 2008 - Sep 2021

      * Build external customer intimacy among peer levels within the customers' Purchasing,Engineering and Manufacturing organizations. * Work closely with Benteler counterparts / team members (Project Leaders, Engineers, Purchasing,Plant Quality, Prototype, Logistics, Manufacturing, etc.)* Build internal intimacy in the Benteler organization and humbly serve the sales growth needs ofthe headquarter Product Groups and the NAO manufacturing plants. * Create and conduct presentations to customer; cultivate customer relationships; demonstrateproblem-solving and negotiation skills; exhibit accomplished prioritization, organization,analytical and communication skills. * Understand the Automotive Business, i.e., vehicle architecture, automotivetechnology, customers, suppliers’ trends, market pricing, government regulations Proficientworking knowledge of customers' systems, SAP, and experience with Word, Excel, andPowerpoint.* Set priorities and meet challenging goals with minimal supervision, to resolve issues and actimmediately in a difficult situation. Accept challenges and defends own decisions firmly andconfidently with co-workers, superiors, or customers.* Able to calculate the impact of actions or words and anticipate as well as prepare for others'reactions using my personality to secure Customer loyalty to Benteler and establish and maintaintrusting relationships. * Proficient in Customer systems i.e., GTOP/Nissan, Ford, and GM in Covisint,Toyotasupplier.com/EPENS and eSupplier Connect/Chrysler.* Responsible for New Customer/New program internal Sales process beginning with kick off,quoting, prototypes, and to PPAP. * Responsible for Contract review, price tracking, tooling invoicing and Account receivablesfollow up. * Initiate yearly forecasting for budget with sales team, analyze volumes, sales against departmenttargets and report to management.

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Sales Administrator
      • Jan 2000 - Jun 2008

      * Sales Administrator to account Management across Fluid, Fuel and Heavy-Duty Platforms forCustomer base including but not limited to Ford, Chrysler, Freightliner, Dynacraft and MonacoCoach. * Liaison for external and internal Customers also encompassing support to Engineering. * Obtained product and cost information for Account Management and assisted in the quotingprocess, Contract Audits and processed internally intracompany to ensure on time delivery andcustomer satisfaction.* Processed and communicated Customer requirements for Engineering changes notices, NAFTA,quality ratings, rejections, deviations, packaging, shipping instructions and scheduledchanges/releases.* Utilized working knowledge of Customer Based web applications i.e. Covisint, WERS, WIPS,GPIRS and FCSD Purchasing.* Assistant to the Vice President of Supply Management Engineering & Development, FuelBusiness Unit and Engineering and Direct reports from 2000 to 2002.

    • United States
    • Automotive
    • 1 - 100 Employee
    • Administrative Assistant
      • Jan 1998 - Jan 2000

      * Assistant to the Vice President of Engineering and department direct reports. Responsible for alldepartment general administrative duties. * Generated industry marketing reports and presentations for the organization.* Maintained QS 9000 procedure documents. * Assistant to the Vice President of Engineering and department direct reports. Responsible for alldepartment general administrative duties. * Generated industry marketing reports and presentations for the organization.* Maintained QS 9000 procedure documents.

    • Mexico
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Administrative Assistant
      • Jan 1995 - Jan 1998

      * Assistant to the Vice President of Global Programs, Director of Marketing and Vice President ofthe Ford Business Unit. Responsible for all department general administrative duties. * Assisted coordinating international trade shoes, conferences, and customer appreciation events. * Created and maintained a global customer database for the organization.* Purchased and distributed Company promoting items for the organization. * Assistant to the Vice President of Global Programs, Director of Marketing and Vice President ofthe Ford Business Unit. Responsible for all department general administrative duties. * Assisted coordinating international trade shoes, conferences, and customer appreciation events. * Created and maintained a global customer database for the organization.* Purchased and distributed Company promoting items for the organization.

Community

You need to have a working account to view this content. Click here to join now