Regional Sales Manager

• Mar 2021 - Present

Head of Inventory

• Jun 2020 - Feb 2021

Inventory and Supply Chain management Inventory and Supply Chain management

Product Development Specialist

• Oct 2016 - Jun 2020

Developing new products for powersport vehicles, creating installation instructions and videos, identifying and fixing product issues. Developing new products for powersport vehicles, creating installation instructions and videos, identifying and fixing product issues.

Motorrad Technical Service Specialist

• Jun 2014 - Sep 2016

Providing motorcycle and scooter technical diagnosis and repair support to BMW Motorrad USA dealers to ensure proper and timely repairs. Gathering and analyzing product repair trends to present findings and recommendations for product correction and enhancement at the factory level, helping to enhance overall product reliability and reduce warranty expenditures. As well as collaborating with the Aftersales Managers, Customer Relations Department, and Area Managers to overcome customer relations issues. Show less

Lead Technician

• Aug 2013 - May 2014

Specializing in custom electrical work, such as lighting installs and wiring harness modification, I am also responsible for working on any project or job that our company undertakes. I am the go-to tech for working on the more exotic bikes and projects that require significant problem solving. Specializing in custom electrical work, such as lighting installs and wiring harness modification, I am also responsible for working on any project or job that our company undertakes. I am the go-to tech for working on the more exotic bikes and projects that require significant problem solving.

Lead R&D Technician

• Jul 2011 - Aug 2013

My primary duty was to spec out new motorcycle models; designing the wiring harness to interface our control unit to the new models, set the internal parameters of our control unit to match the parameters of the motorcycle, and built custom fuel maps to optimize the power delivery of the motorcycle. I was also the primary organizer of the R&D development schedule, locating and scheduling bikes to be worked on, managing testing for new products, and working with our over-seas distributors to supplement their technical needs. My other duties include both over the phone and online technical support, technical training for employees and dealers, writing technical literature for distribution. Show less

Shipping & Receiving

• Jan 2010 - Jul 2011

I processed shipping orders, pulling the items out of inventory, and prepping the orders for shipment. I also received orders, scanning items back into inventory and verifying that all items had been received. When necessary I assisted in Quality Control and Repair of our audio and visual equipment. I processed shipping orders, pulling the items out of inventory, and prepping the orders for shipment. I also received orders, scanning items back into inventory and verifying that all items had been received. When necessary I assisted in Quality Control and Repair of our audio and visual equipment.

General Laborer

• Jun 2005 - Sep 2009

As a general laborer I was responsible for all tasks required to complete the job. I was valued for my precision and attention to detail and was usually assigned tasks that most crucially needed to be done perfectly. Before leaving, for educational reasons, I was being trained for a Supervisor position. As a general laborer I was responsible for all tasks required to complete the job. I was valued for my precision and attention to detail and was usually assigned tasks that most crucially needed to be done perfectly. Before leaving, for educational reasons, I was being trained for a Supervisor position.