Nainsi .
Head of Operations at Feelpixel - UX Design Studio- Claim this Profile
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English Professional working proficiency
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Hindi Full professional proficiency
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German Elementary proficiency
Topline Score
Bio
Dishika Malhotra
Nainsi is a hard working, creative professional that brings a lot to any table. She combines a unique balance of subject matter expertise, technical knowledge and strong communication skills required to drive complex projects to completion. She possesses the ability to remain calm and methodical under severe pressure. Nainsi would be an asset to any team.
MoZAIN Shaikh, CSPO®
It was a pleasure working with Nainsi on various crucial projects at ICICI Prudential. Nainsi has excellent management skills. These skills enabled her to efficiently manage critical applications (like LMS). Her vendor management skills are also noteworthy!
Dishika Malhotra
Nainsi is a hard working, creative professional that brings a lot to any table. She combines a unique balance of subject matter expertise, technical knowledge and strong communication skills required to drive complex projects to completion. She possesses the ability to remain calm and methodical under severe pressure. Nainsi would be an asset to any team.
MoZAIN Shaikh, CSPO®
It was a pleasure working with Nainsi on various crucial projects at ICICI Prudential. Nainsi has excellent management skills. These skills enabled her to efficiently manage critical applications (like LMS). Her vendor management skills are also noteworthy!
Dishika Malhotra
Nainsi is a hard working, creative professional that brings a lot to any table. She combines a unique balance of subject matter expertise, technical knowledge and strong communication skills required to drive complex projects to completion. She possesses the ability to remain calm and methodical under severe pressure. Nainsi would be an asset to any team.
MoZAIN Shaikh, CSPO®
It was a pleasure working with Nainsi on various crucial projects at ICICI Prudential. Nainsi has excellent management skills. These skills enabled her to efficiently manage critical applications (like LMS). Her vendor management skills are also noteworthy!
Dishika Malhotra
Nainsi is a hard working, creative professional that brings a lot to any table. She combines a unique balance of subject matter expertise, technical knowledge and strong communication skills required to drive complex projects to completion. She possesses the ability to remain calm and methodical under severe pressure. Nainsi would be an asset to any team.
MoZAIN Shaikh, CSPO®
It was a pleasure working with Nainsi on various crucial projects at ICICI Prudential. Nainsi has excellent management skills. These skills enabled her to efficiently manage critical applications (like LMS). Her vendor management skills are also noteworthy!
Credentials
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Finance for Entrepreneurs and small Businesses
UdemyApr, 2023- Nov, 2024 -
User Experience Design Fundamentals
UdemyApr, 2023- Nov, 2024 -
ITIL® Foundation Certificate in IT Service Management
AXELOS Global Best PracticeJun, 2016- Nov, 2024 -
Certificate Course On IT Essentials: PC Hardware And Software
Cisco Networking Academy – Armenia (cisco.academy.am)Jan, 2010- Nov, 2024 -
SEO
HubSpot AcademyMay, 2023- Nov, 2024 -
PRINCE 2
PeopleSoft Career
Experience
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Feelpixel - UX Design Studio
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India
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Design Services
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1 - 100 Employee
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Head of Operations
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Jul 2023 - Present
Feelpixel is a dedicated UX design studio Empowering Businesses with delightful user experience. At Feelpixel I oversee operations and responsible for people project and client management. Key responsibilities: • I prioritize a people-first approach, ensuring a seamless onboarding experience for employees and clients. • Client communication and retention, along with nurturing strong client relationships, are my key strengths. • I excel in managing multiple client accounts, ensuring timely delivery, and adhering to SLA requirements. • Proficient in project planning, scoping, scheduling, and overall project management, with a focus on Agile methodology. • I also oversee digital marketing initiatives for both our website and client needs. • Experienced in HR operations and fostering a positive team culture. • I am responsible for effective team building, team management, and people management Show less
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Bajaj Allianz Life
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India
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Insurance
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700 & Above Employee
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Senior Manager Digital Products
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Apr 2021 - Jul 2023
I have been working as a product Manager for Digital Sales Applications for Agency Channel. Key Products :• End 2 end design and development of Insurance Agent Onboarding application• Design Development and maintenance of Sales Dashboard Applications for Insurance Managers and Insurance Agents and above hierarchy till Chief Agency officer designation• Partner portal integrations for top agents for Buy online journey and customer portfolio view• Managed UX design & development of Agent on boarding PAS project (Infosys development)• Managing and support for PMACS application developed in partnership with Infosys- Hierarchy creation and maintenance, Reward and Recognition automation for Agents and commission payout automation for insurance agents• Development and adoption of Web/Android based application LEAD MANAGEMENT SYSTEM- Currently used by IPRU sales force to bring New Business through selling Life insurance Products (Term, ULIP etc.) to the customer (Web Based – Java, Mobile – Android, database – Oracle Show less
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Manager Digital Initiatives
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Sep 2018 - Apr 2021
Role: Business Analyst
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ICICI Prudential Life Insurance Company Limited
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India
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Insurance
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700 & Above Employee
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IT Project Manager
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Jun 2015 - Aug 2018
Role: Business Analyst and IT Project Manager: (June 2015 – Till Date) Projects Undertaken: Development and adoption of – 1) Android based application LEAD MANAGEMENT SYSTEM- Currently used by IPRU sales force PAN India. 2) Web Based application My Navigator- Currently used by IPRU sales force PAN India. 3) Hybrid Application Advisor Virtual Office (AVO) – Project Initiation phase. 4) Risk investigation case allocation through Lead Management System. Roles and Responsibilities 1) Requirement gathering from various stakeholders 2) Develop business architecture using requirements such as scope, processes, alternatives, and risks. 3) Preparing PRD and MRD documents 4) Feasibility Study 5) Gap Analysis 6) Impact analysis 7) Liaise between business and technical personnel to ensure a mutual understanding of processes and applications. 8) Preparing Requirement Understanding document for the technical team 9) Planning and development based on agile methodology 10) Conduct 5+ levels of testing including functional, regression, user acceptance, integration and performance to verify the client’s needs are met. 11) Lead Management System development and go Live for Channels.( PSF, RTG, SCB, ICICI, CABR, Advisors and S2S channel. 12) Post Production support for the above mentioned channels 13) Streamlining of LMS support process- Quick and responsive action towards user grievances. 14) Involved in Training of the application at various locations (Patna, Mumbai, Delhi ,Pune, Jaipur, Indore) 15) Resource planning and Project costing. 16) Involved in other operational activities (Resource on boarding, training and development) 17) Team Management – Working as a project manager for IT team of 26 resources. 18) Reporting: a. Daily MTD, YTD and application usability reports to be sent to business users. b. Automation of Reports using Qlikview Application. Show less
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ICICI Prudential Life Insurance Company Limited
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India
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Insurance
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700 & Above Employee
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IT Consultant
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Feb 2015 - Mar 2015
o Project Title - Role of information technology to improve the productivity in insurance industry-lead management system (requirement analysis and implementation at ICICI prudential) Greenfield project o Objective: To understand the users request. To assist them With Tools. To Increase sales person productivity by leveraging on Information technology. Use of Mobile Technology and Google Analytics to improve overall productivity. o Project Title - Role of information technology to improve the productivity in insurance industry-lead management system (requirement analysis and implementation at ICICI prudential) Greenfield project o Objective: To understand the users request. To assist them With Tools. To Increase sales person productivity by leveraging on Information technology. Use of Mobile Technology and Google Analytics to improve overall productivity.
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ULJK Securities Pvt Ltd
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Mumbai Area, India
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A feasibility case study on a business in Medical Field
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Sep 2014 - Dec 2014
1)To perform Secondary Research to know the perception of the doctor towards IVF treatment including Caucasian donors and the presence of demand for designer babies in India. 2)To do a feasibility study of a business involving Super Donors and Designer Babies in India. 3)To conduct a Secondary and Primary Research on the available IVF Market in Mumbai. 4) To find an opportunity space for Elite IVF to enter into Indian Market. 5) To find out the Market for Super Donors in India. 6) To perform a competitor analysis for the same. 7) To find the Consumer perception about Super Donors and Designer Baby and how much they are willing to pay for the same. 8) To understand the doctors perception about the IVF Market and their recommendations for this business. 9) Barriers and risks involved in this particular business. 10) To find out the potential Leads (Doctors and IVF centers) with whom we need to get associated to establish the business in India. 11) To research on the cryogenic facilities available in IVF centers in Mumbai. 12) To develop a Business plan based on the above research. Show less
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UCB
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Belgium
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Pharmaceutical Manufacturing
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700 & Above Employee
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Market Research Intern
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May 2014 - Jul 2014
Market Research on - major drug molecules produced by the company and sales force effectiveness: 1)Study on Perception towards Levetiracetam as a first line drug in Epilepsy. 2)Study on Perception towards use of Hydroxizine in Chronic Pruritus in various Derma Conditions. 3)Study on Sales Force Effectiveness in Pharmaceutical Industry. Market Research on - major drug molecules produced by the company and sales force effectiveness: 1)Study on Perception towards Levetiracetam as a first line drug in Epilepsy. 2)Study on Perception towards use of Hydroxizine in Chronic Pruritus in various Derma Conditions. 3)Study on Sales Force Effectiveness in Pharmaceutical Industry.
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makaan.com
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India
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Technology, Information and Internet
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1 - 100 Employee
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Market Research Intern
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Feb 2014 - Apr 2014
Competitive Benchmarking for Makaan.com: Market research assignment on competitor analysis, website utilization and lead generation through customer website visits and click rate. Competitive Benchmarking for Makaan.com: Market research assignment on competitor analysis, website utilization and lead generation through customer website visits and click rate.
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Cognizant
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Programmer Analyst
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Jul 2011 - Jul 2013
Programmer Analyst (Mainframe Software Testing Domain): • Worked in the Quality Assurance Team for the Banking and Finance domain. • Restructuring activity for Lloyds Banking Group (Pre-launch and Go Live). Programmer Analyst (Mainframe Software Testing Domain): • Worked in the Quality Assurance Team for the Banking and Finance domain. • Restructuring activity for Lloyds Banking Group (Pre-launch and Go Live).
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Education
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2013 - 2015
Welingkar Institute of Management
Master of Business Administration (MBA), Health/Health Care Administration/Management -
2007 - 2011
Vellore Institute of Technology
B-TECH, Biotechnology
Community
