Mariana Araujo
Assessora Parlamentar at Câmara Municipal de Porto Alegre- Claim this Profile
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Português Native or bilingual proficiency
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Espanhol Professional working proficiency
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Inglês Full professional proficiency
Topline Score
Bio
Credentials
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Aprenda SAP - Treinamento para iniciantes
UdemyOct, 2017- Oct, 2024 -
E-LSI Certificate USA
Language Studies InternationalJul, 2017- Oct, 2024
Experience
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Câmara Municipal de Porto Alegre
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Brazil
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Government Administration
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100 - 200 Employee
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Assessora Parlamentar
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May 2023 - Present
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Dell EMC
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Technical Support Assistant at Dell EMC
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Jan 2016 - Feb 2017
• Managed 50+ equipment exchange/refund processes• Documented and resolved consumers issues and concerns• Assisted other areas in solve consumers issues (Accounting, Sales, Logistic, Legal and Finance)• Validated consumers database • Requested and validated issuing invoices• Translated monthly consumers database (Portuguese to English) • Utilized Excel and Power Point to create trainings for the technical support team
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Intern at Dell EMC
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May 2015 - Jan 2016
• Managed 70+ equipment exchange/refund processes • Documented and resolved consumers issues and concerns • Assisted other areas in solve consumers issues (Accounting, Sales, Logistic, Legal and Finance)• Validated consumers database• Requested and validated issuing invoices
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Education
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2012 - 2016
Pontifícia Universidade Católica do Rio Grande do Sul
Bachelor of Economics, Economia -
2017 - 2018
Northeastern University
Graduate Certificate in International Business, Business Administration
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