Experience

The University of Texas Health Science Center at Houston (UTHealth) School of Public Health

• United States
• Higher Education
• 200 - 300 Employee

• Administrative Coordinator

  • Jan 2016 - Present



Houston Methodist

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Pre Renal Clinical Assistant

  • Dec 2014 - Oct 2015

  Answer and assist patients questions and concerns regarding transplant scheduling and pre-op appointments. Communicate and schedule appointments with mulitple offices to coordinate care for pre renal transplant patients. Prepare and mail letters, itineraries and other coorespondence to patients. Prepare patients' charts for review and keep demographics updated. As well as sort mail and file lab results and consultations letters. Schedule patients for listing class and conduct the first part of listing class. Show less



MD Anderson Cancer Center

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Pathology Referral Specialist

  • Nov 2008 - Dec 2014

  Organize outside pathology material. Analyze case and determine if any additional material, reports or information is needed. Determine appropriate source of missing items and communicate with the outside facility to get material to MDACC. Coordinate testing with other institutional departments. Collaborate with faculty in the processing of requests for prognistic testing. Manage all customer service interactions with diplomacy. Actively facilitate resolutions to problems and address the needs of patients both internal and external, faculty and others internal and external. Mail pathology reports to patients and Oncology offices. Show less



Efficient Home Care

• United States
• Consumer Services
• 1 - 100 Employee

• Admin. Asst./Asst. Office Manager

  • May 2002 - Jan 2006

  Responsible for primary secretarial and general office work utilizing organizational and communication skills. Coordinate care, explained HIPPA Policies as well as typed 485's, Supervise skilled nurses and home health aides. Assist with payroll as well as maintained personnel files assisted with the up keep of proper credentials for all medical staff, Typed meeting agendas, handouts and minutes to staff during in-service. Assist with hiring and Terminations and enforcing policies and procedures of Efficient Home Care. Used ICD-9, CPT coding as well as medical terms, Handled all official company correspondence. Responsible for new employee training, Ordered Supplies, Business Cards, Kitchen Supplies, Coffee, Water, Etc. Upgraded office filing system, created all company documents, Responsible for the security and confidentiality of patient and staff information. Coordinate travel arrangements for owner, Utilize Independent judgment skills, worked under minimum supervision. Coordinate daily schedules of R.N and D.O.N. Show less



Blue Cross Blue Shield/ Adecco Staffing

• Houston, Texas

• Claims Processor

  • Jun 2001 - May 2002

  Input data into computer by way of AS400 system, Add review and follow up on claims in the GEMS system. Answer incoming and made outgoing calls to and from doctors and clients in a call center environment. Enter doctor referrals and verify insurance coverage, used forms such as HCFA-1500s and UB-92s as well as EOB's. Performed data entry and image scanning, Formatted images on screen to be scanned into an online filing system. Review and adjudicate claims which have suspended from the system. Access and utilize reference manuals and on-line references as required (examples include (CPT codes, CRVS, ADA, ICDA manuals, and computerized ICD listing).Manage daily workload to ensure production goals are met Show less