Shelby Hefner
Customer Service Cashier at Dennis Dillon Co.- Claim this Profile
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Topline Score
Bio
Experience
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Dennis Dillon Co.
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United States
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Motor Vehicle Manufacturing
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100 - 200 Employee
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Customer Service Cashier
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Jun 2015 - Present
I am required to answer the phones as an operator and have the ability to assist customers in getting to the department they need. I also have to navigate an online web database, dealer.com, and assist customers with making appointments or letting them know something is required for their vehicle. I also have to handle taking money and credit cards, making sure that the amount I charge is correct. I have to navigate a computer database called CDK that includes everything within the company and… Show more I am required to answer the phones as an operator and have the ability to assist customers in getting to the department they need. I also have to navigate an online web database, dealer.com, and assist customers with making appointments or letting them know something is required for their vehicle. I also have to handle taking money and credit cards, making sure that the amount I charge is correct. I have to navigate a computer database called CDK that includes everything within the company and any information that I need to access. Show less I am required to answer the phones as an operator and have the ability to assist customers in getting to the department they need. I also have to navigate an online web database, dealer.com, and assist customers with making appointments or letting them know something is required for their vehicle. I also have to handle taking money and credit cards, making sure that the amount I charge is correct. I have to navigate a computer database called CDK that includes everything within the company and… Show more I am required to answer the phones as an operator and have the ability to assist customers in getting to the department they need. I also have to navigate an online web database, dealer.com, and assist customers with making appointments or letting them know something is required for their vehicle. I also have to handle taking money and credit cards, making sure that the amount I charge is correct. I have to navigate a computer database called CDK that includes everything within the company and any information that I need to access. Show less
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Education
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Boise State University