Shelby Hefner

Customer Service Cashier at Dennis Dillon Co.
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Contact Information
us****@****om
(386) 825-5501
Location
Boise, US

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Experience

    • United States
    • Motor Vehicle Manufacturing
    • 100 - 200 Employee
    • Customer Service Cashier
      • Jun 2015 - Present

      I am required to answer the phones as an operator and have the ability to assist customers in getting to the department they need. I also have to navigate an online web database, dealer.com, and assist customers with making appointments or letting them know something is required for their vehicle. I also have to handle taking money and credit cards, making sure that the amount I charge is correct. I have to navigate a computer database called CDK that includes everything within the company and… Show more I am required to answer the phones as an operator and have the ability to assist customers in getting to the department they need. I also have to navigate an online web database, dealer.com, and assist customers with making appointments or letting them know something is required for their vehicle. I also have to handle taking money and credit cards, making sure that the amount I charge is correct. I have to navigate a computer database called CDK that includes everything within the company and any information that I need to access. Show less I am required to answer the phones as an operator and have the ability to assist customers in getting to the department they need. I also have to navigate an online web database, dealer.com, and assist customers with making appointments or letting them know something is required for their vehicle. I also have to handle taking money and credit cards, making sure that the amount I charge is correct. I have to navigate a computer database called CDK that includes everything within the company and… Show more I am required to answer the phones as an operator and have the ability to assist customers in getting to the department they need. I also have to navigate an online web database, dealer.com, and assist customers with making appointments or letting them know something is required for their vehicle. I also have to handle taking money and credit cards, making sure that the amount I charge is correct. I have to navigate a computer database called CDK that includes everything within the company and any information that I need to access. Show less

Education

  • Boise State University
    2016 - 2020

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