Information Technology Instructor

• Jun 2022 - Present

Patient Advocate

• Aug 2021 - Present

Healthcare Analytics | Project Manager and Analyst

• Apr 2013 - Aug 2021

May 2016 - August 2021 => Healthcare Analytics Project Manager and Analyst at Health Care Service Corporation (Blue Cross Blue Shield of Illinois parent company). Developing client reporting and analytics for a number of healthcare products including telehealth, consumerism, health care management and others. Data is gathered via SQL-based systems and delivered via Tableau. January 2015 - April 2016 => Project management and website development focusing on Agile methodologies, Scrum, and software engineering best practices. Web application and content management systems consulting and development for a variety of organizations including web and analytics projects. Technology and tools experience includes WordPress, MySQL, Apache, search engine optimization (SEO), PHP, Linux, Amazon EC2 March 2014 - December 2014 => Project Manager, Enterprise Project Management Office, Health Care Service Corporation (Blue Cross Blue Shield of Illinois parent company) Managed the data integration workstream on a merger between two BCBS plans. Show less

Instructor

• Jan 2015 - Sep 2016

Teaching WordPress, MS Excel, other Microsoft Office and technology subjects. Teaching WordPress, MS Excel, other Microsoft Office and technology subjects.

Adjunct Instructor

• Jan 2014 - Sep 2014

Teaching Microsoft Excel class to students in the ESL Business English program. Collaborating on course content with other instructors and school leadership. Teaching Microsoft Excel class to students in the ESL Business English program. Collaborating on course content with other instructors and school leadership.

Manager, Actuarial Systems

• Dec 2004 - Apr 2013

Led the team that designed, developed, and implemented the enterprise rating system for large group and national accounts. It's a Web application built with Java, Spring, Hibernate and other open source technologies deployed on Websphere servers. Led the team that designed, developed, and implemented the enterprise rating system for large group and national accounts. It's a Web application built with Java, Spring, Hibernate and other open source technologies deployed on Websphere servers.

Application Architect

• Jan 2004 - Dec 2004

For this membership association, designed a members‐only, collaborative, section of their website; designed integration with external business partners; and developed a web‐based healthcare provider survey with .NET, SQL Server, and IIS. For this membership association, designed a members‐only, collaborative, section of their website; designed integration with external business partners; and developed a web‐based healthcare provider survey with .NET, SQL Server, and IIS.

Principal Consultant

• Apr 1993 - Dec 2003