Experience

Qualifi

• United States
• Software Development
• 1 - 100 Employee

• Senior Software Engineer

  • Apr 2022 - Present



Living Security

• United States
• Computer and Network Security
• 1 - 100 Employee

• Senior Software Engineer

  • Jul 2021 - Apr 2022



Protective Insurance

• United States
• Insurance
• 200 - 300 Employee

• Full Stack Engineer Lead

  • 2020 - 2021



Zylo

• United States
• Software Development
• 100 - 200 Employee

• Senior Software Engineer

  • 2019 - 2020

  Responsible for designing, developing, and supporting Zylo’s node.js, python, and ruby apps, as well as the cloud infrastructure. - Solutioned and Build out an audit logging solution using Postgres write ahead logs, written to AWS S3 buckets via a Kafka connector. Then leveraging AWS Athena sql queries to aggregate logs into usable reports for SOC 2 compliance. - Build out and move all local development into Docker containers; Including building out docker-compose files and providing technical documentation introducing new users to docker and running the new local environment. - Solution and build out a new stats processing pipeline; Includes standing/configuring Apache Airflow and building out new stat workflows in Python - Provide mentorship and lead projects for junior developers across new feature development. Show less



120Water

• United States
• Software Development
• 1 - 100 Employee

• Software Engineer

  • 2018 - 2019

  Responsible for designing, developing, and supporting our node.js apps/microservices and cloud infrastructure. -Work with product owners to gather business requirements and convert them to actionable stories for our engineering team. -Build and maintain our cloud infrastructure leveraging tools/services such as: GCP, Kubernetes, Docker, Codefresh for CI/CD, Kong API Gateway Router, Heroku, Azure, etc -Build and continue to grow our customer facing Node web applications, leveraging tech such as: the React library for our frontend, a mixture of GraphQL and REST in our APIs, and MS SQL for our database. -Provide mentorship to other developers, as well as lead a multitude of new feature development task across the team. Show less



Salesforce

• United States
• Software Development
• 700 & Above Employee

• Software Engineer

  • 2016 - 2018

  Responsible for troubleshooting software issues that filter up through the support teams. - Deep dive Messaging related issues that come to the CCE team, leveraging tools such as: SQL, the .NET/C# codebase, Ignite, WSTool, JobExplorer, AppDynamics, etc. - Enable the support teams, by providing detailed information for their knowledge base articles on workarounds - Provide software fixes and recommend improvements to teams of supported products Responsible for troubleshooting software issues that filter up through the support teams. - Deep dive Messaging related issues that come to the CCE team, leveraging tools such as: SQL, the .NET/C# codebase, Ignite, WSTool, JobExplorer, AppDynamics, etc. - Enable the support teams, by providing detailed information for their knowledge base articles on workarounds - Provide software fixes and recommend improvements to teams of supported products



RICS Software

• United States
• Software Development
• 1 - 100 Employee

• Software Developer

  • 2014 - 2016

  Responsible for maintaining and creating new features for a WPF client installed point of sales system and an ASP.net Backoffice. - Built new features in the ASP.net back office solution, developing in all layers within the stack including SQL database work, JavaScript and C# development, and UI design - Investigated and implemented fixes for reported bugs in both the installed WPF application and the ASP.net (Backoffice) applications - Collaborated with the team to overhaul the WPF point of sale solution to use Entity Framework instead of Entity Spaces for it’s ORM. Updated a lot of SQL in the middle tier to utilize LINQ to Entities. - Leveraged React to create a front end, that allowed users to edit their finance journal details, as well as the created the necessary SQL stored procedures to read and update required tables. - Updated an existing credit card integration with a payment processor, to implement EMV features, ensuring PCI DSS compliance. Also allowing the ability to make everything fully configurable by the end user. Show less



Genesys | Interactive Intelligence

• United States
• Software Development
• 200 - 300 Employee

• Lead Application Developer

  • 2011 - 2014

  Responsible for all aspects of custom development for implementations of Customer Interaction Center. - Led discovery sessions both on site and remote with businesses to uncover true business needs, while collaborating with their technical team to implement solutions - Managed all facets of UAT including: managing bug logs, troubleshooting with the customer, determining root causes, and developing fixes - Developed customizations to the .NET client software, utilizing an internally built C# library. Customizations included: custom screen pops for multiple customers, call queue volume views, agent management at a supervisor level - Created and carried out test plans for call routing systems, addons, and web services Show less



Sierra Experts

• Information Technology & Services
• 1 - 100 Employee

• Senior Systems Engineer

  • 2010 - 2011

  Responsible for infrastructure design, deployment, and consulting with multiple clients. - Created and carried out test plans for call routing systems, addons, and web services - Overseeing from a Project Management perspective, design and deployment of clients Information Technology needs. - Provide I.T. consulting to new and current clients. - Deployment of such systems as: Exchange 2010, Hyper-V, DPM 2007/10, CRM 2010, SharePoint, and Lync 2010. - Provide senior level guidance to support engineers. - Develop and maintain documentation for deployments and migrations of I.T. systems. Show less



Tropicana Evansville

• Evansville, Indiana Area

• Systems Analyst

  • Jan 2007 - Dec 2009

  Responsible for configuration, install, and administration of system/network infrastructure and telecommunications systems that supported multiple locations and companies (i.e. restaurants, casino, hotels, executive conference center.) - Ensure hardware functions properly by performing PM tasks, repairs, and upgrades. - Provide 24/7 support to end users. - Carry out full installation of hardware and cabling for routers, switches, hubs and new workspaces. - Monitor hardware and maintained security for IBM RISC 6000 running the casino’s gaming system. - Serve as administrator over multiple business production systems. Show less