Experience

Ware2Go

• United States
• Transportation, Logistics, Supply Chain and Storage
• 100 - 200 Employee

• Product Manager

  • Feb 2020 - Present

• Product Analyst

  • Jan 2019 - Feb 2020

  • Lead cross-functional squad to develop new features, triage bugs, and implement fixes.• Orchestrated billing and invoicing integration to the platform to ensure correct rating and billing of customers • Collaborated with Business Development and Operations to ensure that that the organization is appropriately prepared for new solutions and enhancements to the WARE2GO digital platform• Defined releases and product increments to ensure that Agile Teams are driving towards business objectives and value-based outcomes within each release• Assisted the Product Lead in managing and prioritizing the flow of Agile Team work by ensuring that there are sufficient, ‘ready for development’ features within the backlog at all times• Translated business user requirements into Agile based Epics, User Stories and Acceptance Criteria• Understood the needs of the merchant and warehouse operator by participating in analysis of the existing customer journey to identify new opportunities to satisfy and improve



NCR Corporation

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Product Analyst

  • Jun 2018 - Jan 2019

  • Collaborated with software engineers to develop and release features on a 3-week sprint schedule• Authored feature requirements in the form of feature abstracts, user stories, and acceptance criteria• Interfaced with customer support to triage customer issues and develop solutions• Assisted in new hire interviews

• Capstone Consultant

  • Oct 2017 - May 2018

  NCR CorporationDates EmployedOct 2017 – Present Employment Duration2 mosLocationGreater Atlanta Area• Lead an interdisciplinary team to develop an application for small business to increase sales by using cutting edge technology to manage customer relations and predictive analytics to improve point of sale recommendations • Research AI and analytics capabilities by interviewing academics and industry experts to become subject matter expert of data management and analytics



Siemens

• Germany
• Automation Machinery Manufacturing
• 700 & Above Employee

• Operations Leadership Development Program | Lean Manufacturing Engineer

  • May 2017 - Aug 2017

  • Reduced product travel distance by 7% through product flow mapping and spaghetti diagramming • Led a cross-functional workshop to develop an efficient shop floor layout • Created a current state value stream map and implemented process improvements to decrease cycle time • Aided the reintroduction of a light-rail vehicle through creation of work instructions and critical tool lists • Conducted time studies to show an 25% reduction in engraving times • Reduced product travel distance by 7% through product flow mapping and spaghetti diagramming • Led a cross-functional workshop to develop an efficient shop floor layout • Created a current state value stream map and implemented process improvements to decrease cycle time • Aided the reintroduction of a light-rail vehicle through creation of work instructions and critical tool lists • Conducted time studies to show an 25% reduction in engraving times



Clutch | Cox Automotive Mobility

• United States
• Software Development
• 1 - 100 Employee

• Operations Intern

  • May 2016 - Aug 2016

  • Purchased and financed over 100 new luxury vehicles • Managed a $10,000,000 portfolio of assets • Implemented the first phase of the vehicle purchasing and decommissioning process to automate vehicle procurement • Assisted in the first interstate growth and expansion of Clutch Technology franchises • Reviewed user experiences to develop documentation for future purchases • Purchased and financed over 100 new luxury vehicles • Managed a $10,000,000 portfolio of assets • Implemented the first phase of the vehicle purchasing and decommissioning process to automate vehicle procurement • Assisted in the first interstate growth and expansion of Clutch Technology franchises • Reviewed user experiences to develop documentation for future purchases