Information Technology Officer

• Dec 2022 - Present

iPms System Admin. Helped transistion from internal healthcare system to the national database. Maintaining Active Directory user rights, along with Exchange Admin Center. Upgrading physical hardware. Maintaining software and licenses. Help desk support Assisting with networking issues. iPms System Admin. Helped transistion from internal healthcare system to the national database. Maintaining Active Directory user rights, along with Exchange Admin Center. Upgrading physical hardware. Maintaining software and licenses. Help desk support Assisting with networking issues.

IT Consultant

• Sep 2022 - Dec 2022

Upgrading all current machines, along with maintaining online accounts. Tasked with researching better programs and options for general running of the business. Assisted with hardware maintance and software upgrades. Upgrading all current machines, along with maintaining online accounts. Tasked with researching better programs and options for general running of the business. Assisted with hardware maintance and software upgrades.

Clerical Officer - Grade IV

• Apr 2022 - Sep 2022

Maintained a database of patient information. Organized database in a confidential way. Organized clinics along with medical professionals, reducing patient waiting list wait-times. Maintained a database of patient information. Organized database in a confidential way. Organized clinics along with medical professionals, reducing patient waiting list wait-times.

Onboarding Assistant

• Jun 2021 - Oct 2021

Managing contracts for candidates, & following up on payment information. Maintaining Visa support for succesful candidates, Ensuring accomodation for high profile individuals while in line with Covid-19 regulations. Inbox support for urgent queries within a 12-hour deadline, Managing contracts for candidates, & following up on payment information. Maintaining Visa support for succesful candidates, Ensuring accomodation for high profile individuals while in line with Covid-19 regulations. Inbox support for urgent queries within a 12-hour deadline,

Recruitment Coordinator

• Jan 2020 - Sep 2020

Recruiting across a global stage with 24Hour first-class customer response Leading Team meetings and creating agendas Coordinating diaries for multiple people across different time-zones Focus on Diversity, Equity, and Inclusion through training Presenting solutions to executives Recruiting across a global stage with 24Hour first-class customer response Leading Team meetings and creating agendas Coordinating diaries for multiple people across different time-zones Focus on Diversity, Equity, and Inclusion through training Presenting solutions to executives

Executive Assistant

• Sep 2019 - Jan 2020

Diary Management Travel Booking Building Powerpoint Decks Expense Reports Diary Management Travel Booking Building Powerpoint Decks Expense Reports

Administrative Personal Assistant

• May 2018 - Jul 2019

In charge of records management Event planning Maintained phone lines and assisted with visitor queries Ensured kitchen and office supplies were stocked Catering In charge of records management Event planning Maintained phone lines and assisted with visitor queries Ensured kitchen and office supplies were stocked Catering

Call Center Manager

• Sep 2017 - Apr 2018

Managed 15+ person team based both locally and remotelyOnboarding and Offboaring of members, including training, and exit interviews.Created operating practices still in use to this day.Deescalated issues with beneficiaries affected by the BC WIldfires 2017Gave presentations to Donors

Data Entry Clerk

• Aug 2017 - Sep 2017

*Promoted within a month*Community outreach to those affected by the BC 2017 WildfiresCross examination of documents to search for errors

Sales Assistant

• Oct 2016 - Jul 2017

Volunteer Coordinator

• Feb 2014 - Aug 2016