Michaela Ray

Communications Coordinator at Luke's Place Support & Resource Centre for Women & Children
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Contact Information
us****@****om
(386) 825-5501
Location
Pickering, Ontario, Canada, CA

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Mia Charles

I highly recommend Michaela for her outstanding punctuality, hard work, and exceptional time management skills. Her commitment to delivering quality results and ability to handle multiple tasks efficiently makes her a valuable asset to any team.

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Experience

    • Canada
    • Individual and Family Services
    • 1 - 100 Employee
    • Communications Coordinator
      • Jan 2023 - Present

    • Canada
    • Recreational Facilities
    • 1 - 100 Employee
    • Social Media & Communication Coordinator
      • May 2022 - Dec 2022

    • United States
    • Real Estate
    • 700 & Above Employee
    • Marketing Coordinator
      • Jul 2021 - Jun 2022

      As Marketing Coordinator, I work as a team with the Marketing Director of Pickering Town Centre managing social media, branding, event planning, marketing budget planning, and communicating tenant promotions. As Marketing Coordinator, I work as a team with the Marketing Director of Pickering Town Centre managing social media, branding, event planning, marketing budget planning, and communicating tenant promotions.

    • Canada
    • Insurance
    • 700 & Above Employee
    • Communications Consultant
      • Jan 2020 - Jun 2021

      (Formerly The Guarantee Company of North America) As Communications Consultant, I collaborated with internal stakeholders to create internal communications and external content, including leadership communications, social posts, thought leadership content, executive announcements, corporate storytelling, and employee engagement campaigns. (Formerly The Guarantee Company of North America) As Communications Consultant, I collaborated with internal stakeholders to create internal communications and external content, including leadership communications, social posts, thought leadership content, executive announcements, corporate storytelling, and employee engagement campaigns.

    • Canada
    • Insurance
    • 100 - 200 Employee
    • Marketing and Communications Specialist
      • Apr 2017 - Jan 2020

      - Lead communications for The Guarantee employees for the 2019 acquisition by Intact Financial Corporation. - Developing Marketing, Communication and PR strategy for each line of business to maximize brand value across Canada and the USA. - Writing, editing and updating communications for internal and external audiences at The Guarantee to support business strategy through SharePoint, MailChimp, ExpressionEngine, Vyond and Hootsuite. - Update website as required including product pages, forms and applications, and landing pages using Website CMS. - Coordinating with third-party vendors for smooth execution of deliverables including communication translations, marketing print production and website management. - Curate and develop content for each product line to be shared via company news page, Twitter, LinkedIn and insPress and blog. - Prepare and coordinate internal communications initiatives including announcements, employee engagement, and events. - Lead the 2019 company ad campaign including content writing, budget management, placement coordination and insertion. - Creator and lead of Social Committee, implemented to boost morale and engagement among 200+ employees. - Responsible for crisis communications and business continuity procedures Show less

    • United States
    • Real Estate
    • 700 & Above Employee
    • Digital Marketing and Guest Services Representative
      • Apr 2016 - Sep 2018

      • Providing shopping centre and community information to customers. • Attending to the sales and inquiries regarding mall gift cards and Presto/DRT services, • Assisting the Marketing department as required. • Provide intercommunication between all mall departments (security, retailers, administration, etc.) • Monitoring the shopping centre’s, and its retailer’s, online presence on a daily basis such as; Facebook, Twitter, Blog, Website, Pinterest, etc. • Primary content writing for the shopping centre’s official blog. • Updating stores webpage content to increase flow of site traffic. • Scheduling social posts to support stores throughout the centre and overall shopping centre objectives. • Updating website as required including store opening, events, announcements, and landing pages. • Creating and sending e-blasts to all email subscribers through online portal. • Meeting with tenants to discuss and implement marketing initiatives. Show less

    • Canada
    • Retail
    • 200 - 300 Employee
    • Shift Supervisor
      • Dec 2009 - May 2016

      • Oversee store operations including shift task organization, and opening and closing duties, in conjunction with and in absence of, management. • Accountable for sales processing procedures including daily deposits, paperwork, balancing and security practices. • Creatively merchandise visually appealing displays that attract customers. • Oversee store operations including shift task organization, and opening and closing duties, in conjunction with and in absence of, management. • Accountable for sales processing procedures including daily deposits, paperwork, balancing and security practices. • Creatively merchandise visually appealing displays that attract customers.

    • Canada
    • Government Administration
    • 700 & Above Employee
    • Digital Asset Management Specialist
      • Aug 2015 - Sep 2015

      •Manage the uploading of nine years of archival photo and video assets to a common drive (approximately 800 photos and 20 videos per year).•Develop documentation/cataloging of photo and video assets.•Manage the tagging of photo and video assets.•Ensure photos are properly sized. •Troubleshoot failed imports and corrupt files.•Update metadata and general asset maintenance.•Manage licensing rights/crediting for stock photo and footage.•Choose photo and video which meet brand, identity and design needs.•Interact with internal teams to identify needs and ensure compliance with DAM processes.•Document digital asset management processes and procedures moving forward. Show less

    • Marketing and Media Relations Assistant
      • May 2015 - Sep 2015

      • Developed media materials including news releases, media advisories, speeches and backgrounders for Doors Open Toronto 2015, Summerlicious 2015 the City of Toronto’s Summer Square Series, including Canada Day and Sunday Serenades, and the Toronto Pan Am / Parapan Am Games.• Cultivated media pitches and successfully pitched media resulting in online and traditional media coverage for Doors Open Toronto and Summer Square Series• Created traditional (local) and target (arts/ international) media lists for Doors Open Toronto and Scotiabank Nuit Blanche.• Responsible for daily media monitoring, tracking and evaluation of print, broadcast and online coverage for Doors Open Toronto, Summerlicious, Summer Square Series and Scotiabank Nuit Blanche, using CisionPoint and FastFinder.• Utilized Hootsuite, TweetReach and Facebook Insights to analyze social media for Doors Open Toronto and the Toronto Pan Am / Parapan Am Games' mascot PACHI and the Toronto Sign. Show less

    • Canada
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Public Relations Events Assistant
      • Jan 2015 - May 2015

      • Used research skills to create a media list, target audience list, and potential vendor list • Utilized social media to keep members and the community updated on facility news • Obtained quotes for event logistics • Used research skills to create a media list, target audience list, and potential vendor list • Utilized social media to keep members and the community updated on facility news • Obtained quotes for event logistics

Education

  • George Brown College Continuing Education
    Advocacy, Government Relations, and Strategic Partnerships
    2023 - 2023
  • University of Toronto
    Certificate, Digital Marketing Management
    2019 - 2019
  • University of Ontario Institute of Technology
    Bachelor of Arts (B.A.), Communications and Digital Media
    2016 - 2018
  • Durham College
    Advanced Diploma, Public Relations Three-year, fast-track program
    2013 - 2015

Community

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