Experience

iotum

• Canada
• Telecommunications
• 1 - 100 Employee

• Intermediate Software Developer

  • May 2021 - Present

• Junior Software Developer

  • Mar 2019 - May 2021



Bell

• Canada
• Telecommunications
• 700 & Above Employee

• CO-OP - Contact Center Software QA Analyst

  • May 2016 - May 2017

  Team Lead:-Led a team of 7 to 11 team members to cover end to end SIT testing of a large Line of Business over the course of 3 months (Sept 2016 to Dec 2016)-In charge of Workload Division, Test Design/Execution QC, Workstation/Test Account procurement, Internal Defect Triage.Test Case Design:-Designing and Writing comprehensive Test Suites to covers all functional requirements in accordance to Solution Requirement Documents, User System Configuration, and Call Flow Designs (UML)-Adopts different coverage strategies based on allowed riskTest Case Execution:-Efficiently executed Test Suites while using software such as GA, GAX, CCPulse/CCAdvisor, Verint WFM and Speech Analytics.-Tracked daily execution statistics and defects management on HP Application Lifecycle Management (HP ALM)-Tested RESTful Web Services using Parasoft SOATest both manually and using a java wrapper



reBOOT Canada

• Computer Technician

  • Jun 2010 - Jul 2010

  Summer Co-op Position.- Serviced and refurbished old donated computers.- Worked efficiently service 8 computers at once.- Expected to follow "Learn once, Do once, Teach Once", Learning once, Doing once under supervision, Teaching another the same thing. Summer Co-op Position.- Serviced and refurbished old donated computers.- Worked efficiently service 8 computers at once.- Expected to follow "Learn once, Do once, Teach Once", Learning once, Doing once under supervision, Teaching another the same thing.