Experience

Leidos

• Software Development
• 400 - 500 Employee

• Senior Business Analyst

  • Feb 2022 - Present



Eclipse Technical Solutions Ltd

• Director

  • Jun 2014 - Present

  Director of Technical IT Consultancy, providing clients experience in all aspects of IT Management, Optimisation, Service Design, Process Design and Integration to add value to clients businesses. Director of Technical IT Consultancy, providing clients experience in all aspects of IT Management, Optimisation, Service Design, Process Design and Integration to add value to clients businesses.



National Highways

• United States
• Government Administration
• 700 & Above Employee

• Senior Business Analyst

  • Oct 2021 - Feb 2022



NIAXO

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Business Analyst

  • Jan 2021 - Oct 2021



Dstl

• United Kingdom
• Defense and Space Manufacturing
• 700 & Above Employee

• Business Analyst/ Business Change

  • Feb 2020 - Jan 2021



Foreign and Commonwealth Office

• United Kingdom
• Government Administration
• 700 & Above Employee

• Business Analyst

  • Aug 2017 - Mar 2020

  Entire range of BA activities for multiple projects, including: - Process design and improvement - Requirements capture and management - Stakeholder management - identification of business change requirements - Creation of strategy documentation, plans and roadmaps Entire range of BA activities for multiple projects, including: - Process design and improvement - Requirements capture and management - Stakeholder management - identification of business change requirements - Creation of strategy documentation, plans and roadmaps



Vodafone

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Business Analyst

  • Sep 2016 - Aug 2017

  - Conducted discovery of current business policy, processes and procedures. - Conducted technical discovery of current networks, infrastructure and applications. - Made recomendations regarding To Be state including transition. - Conducted discovery of current business policy, processes and procedures. - Conducted technical discovery of current networks, infrastructure and applications. - Made recomendations regarding To Be state including transition.



Fusion Global Business Solutions

• United Kingdom
• IT Services and IT Consulting
• 100 - 200 Employee

• Service Management Consultant and Business Analyst

  • Nov 2015 - Aug 2016

  Delivering Service Management processes including tooling to UK MOD. Delivering Service Management processes including tooling to UK MOD.



NATO

• Belgium
• International Affairs
• 700 & Above Employee

• Service Management Consultant

  • Jul 2014 - Nov 2015

  • Ran project to deliver several ITIL based Service Management Processes. • Developed Service Portfolio Management and Service Catalogue Management Business Processes. • Developed Level 2-4 Process Maps. • Facilitated workshops to identify Process and tooling requirements. • Production of Information Products (e.g. process definition & policy). • Identified supporting toolset and developed configuration. • Ran project to deliver several ITIL based Service Management Processes. • Developed Service Portfolio Management and Service Catalogue Management Business Processes. • Developed Level 2-4 Process Maps. • Facilitated workshops to identify Process and tooling requirements. • Production of Information Products (e.g. process definition & policy). • Identified supporting toolset and developed configuration.



UK Ministry of Defence

• United Kingdom
• Defense and Space Manufacturing
• 700 & Above Employee

• • Jul 2011 - Jul 2014

  Responsible for the production of technical engineering solutions for all Defence Strategic Communications bearers, including all satellite and in theatre trunk networks.Developing and implementing an ITIL Service Management solution for all communications networks within Afghanistan, with the intention of proving the concept in a military environment and expanding the processes to include the rest of the world. The solution concentrates on Service Transition and Operations and includes Configuration Management, Change Management, Knowledge Management, Release and Deployment, Problem Management, Event Management, Incident Management and Capacity Management.Advising several multi Billion pound programmes on Service Management processes, including key engagement for future defence contracts. This included detailed bid assessments for large contracts and engagement with the successful bidder to develop the solution. Responsible for regular engagement with all Operational Theatres, regarding all aspects of ICT provision. UK representative on the NATO Service Management Working Group. Show less

• • Aug 2009 - Jul 2011

  Responsible for the production of concept and doctrine for all satellite and trunk communications systems (including SKYLARK and FALCON).This involved the development of the governance solution for FALCON, and the development of the concept of use.Lead Military representative responsible for the delivery of the UK hub solution for FALCON.

• • Jan 2009 - Aug 2009

• • Aug 2007 - Dec 2008

  Successful delivery of several multi million pound projects to provide key communications capability to various locations within Afghanistan.Managed all stages of projects from stakeholder engagement, requirements capture, options development, business case development, securing funding, project delivery and close down.Managed multi million pound project to deliver communications bearer system to location within Afghanistan, including all stages of project from requirements capture to delivery and close down.Managed multi million pound project to deliver communications data network to location within Afghanistan. This project involved requirements capture, production of offers to tender, working with commercial delivery partners, ensuring MOD dependencies were met, production of all related project deliverables, deployment to theatre to oversee project delivery and all relevant close down documentation. Show less



British Army

• Armed Forces
• 700 & Above Employee

• Royal Signals Officer

  • Sep 1998 - Jul 2014