Experience

Animal Medical Center-Skokie

• United States
• Research Services
• 1 - 100 Employee

• Veterinary Receptionist

  • Aug 2022 - Present

  Liaised cross-functionally, assisting back-office staff with labs and tests. Comforted patients by anticipating anxieties and answering questions. Recorded patient and insurance payments, maintaining accurate financial records. Scanned and documented new patient information in electronic health records for registration purposes. Used basic knowledge of medical terminology in daily office tasks. Managed calendar of events and schedules, coordinating appointments for staff members. Responded to emergencies, helping patients in distress and identifying support resources. Greeted patients immediately upon arrival, providing excellent customer service. Scheduled patients for exams and screenings. Evaluated daily schedules accommodating patient flow and minimizing missed appointments. Transmitted correspondence and medical records by mail, e-mail and fax. Completed insurance or other claim forms. Greeted visitors, ascertained purpose of visit and directed them to appropriate staff. Completed documents, case histories and forms, such as intake and insurance forms. Received and route messages and documents, such as laboratory results, to appropriate staff. Scheduled tests and procedures for patients, such as lab work and x-rays, based on physician recommendations Show less



Classic Kids Photography

• United States
• Photography
• 1 - 100 Employee

• Photography Assistant

  • Aug 2019 - Jan 2023

  Responsibilities include but are not limited to; - Administrative duties such as: - taking and directing calls/messages - Data management, sometimes handling sensitive information with discretion and care - Quality control for product - packaging and presentation of product - Scheduling appointments, organizational office work, digital workflow and general design - Assisting with work flow in design consultations - Working with clients, including families, children, and pets - Required to have multitasking skills and mindset for fast paced and sales driven environment - Must have experience with children as needed to help them through the photographing process. - Assisted photographer in various settings to help give clients a professional, fun, and efficient experience. Show less



References Available On Request

• Advertising Services
• 1 - 100 Employee

• House Manager / Personal Assistant

  • Feb 2017 - Jan 2022

  - My main focus here is to keep things running smoothly in the employer's home / work life - Event planning, organizing, and coordination - Admin duties as needed - grocery shopping and meal prep, make shopping lists to manage necessities - laundry and changing linens - making appointments, coordinating travel, maintaining cars - buying and delivering gifts on their employers' behalf - **Maintained daily, weekly, monthly, and yearly schedules for household for cleaning, kitchen, and household maintenance** and repair work, and supervising the project - Have had to work remotely & independently to ensure a stress free and convenient lifestyle for those living in household - Running errands and performing necessary tasks - First point of communication for home services (landscapers, mechanics, and repair), while handling payments, troubleshooting, and research.** - Responsible for finances related to given tasks/projects, handling household billing, basic housekeeping and occasionally provided basic book keeping and budget organization. - Schedule meetings and manage calendars - Answer phone calls and emails and take messages - Take accurate and comprehensive notes at meetings - Help with daily time management - Run errands as requested - Plan travel, including flights, accommodation and ground transportation - Draft correspondence such as emails and letters Show less



Various Companies

• Book and Periodical Publishing
• 1 - 100 Employee

• Office Manager

  • Oct 2018 - Aug 2020

  On boarding of clientele and maintaining relationships Know about the products used and procedures of various services Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets) Train, supervise and support office staff Schedule shifts Ensure timely and accurate customer service Handle complaints and specific customers requests Troubleshoot emergencies Monitor stock and order office supplies Ensure proper mail distribution Prepare and monitor budget Keep updated records of office expenses and costs Ensure company’s policies and security requirements are met Scheduling services, store maintenance, and clients. Taking payment, invoicing and data organization and management. Schedule meetings and manage calendars Answer phone calls and emails and take messages Run errands as requested Draft correspondence such as emails and letters Show less