Experience

Memoirs LLC

• United States
• Food & Beverages
• 1 - 100 Employee

• General Management

  • Nov 2022 - Present



Ohana Construction Inc.

• Construction
• 1 - 100 Employee

• Senior Project Manager

  • Aug 2015 - Present

  • Ensure that the business continues to operate and grow by overseeing the daily operation of the business while managing contractors, project managers, admin, and production team • Lead, develop and manage marketing and sales teams while overseeing all online platforms (website, social media, and CRM) • Strategize and implement business development and sustainable growth practices by working with partners • Hire and train new staff while developing business infrastructure, protocols, and systems • Awarded number one of the 50 fastest-growing companies in Hawaii, in 2018.



Emergent Consulting

• Honolulu, Hawaii, United States

• Founder

  • Jun 2015 - Present

  • Founded Emergent Consulting to aid in the growth and development of small businesses • Ensure that my client's business continues to operate and surpasses goals by overseeing the daily operations while managing and inspiring the sales and marketing teams, project managers, admin, and production teams • Lead the development and implementation of marketing and sales strategies while overseeing sales and profit forecasts • Strategize and implement business development and sustainable growth practices by working with business owners and their employees • Creative branding and design consultation - creative design director • Cultivate a productive, fun, fair, and thriving company culture throughout the entire business - working closely with HR and staff top-down • Hire and train new staff while developing business infrastructure, protocols, and systems • Current client, "Ohana Construction," was awarded number one of the 50 fastest growing companies in Hawaii, in 2018 - growth benchmark after working with them for only 2 years Skills: Business Development, Project Management, Cross-functional Team Leadership, Sales, Marketing, Branding & Design



Klick X - The Creative Solutions Company

• Australia
• Advertising Services
• 1 - 100 Employee

• Communications & Public Relations Specialist

  • Jun 2015 - Jun 2017

  PR and Communications Specialist, Remote Contractor, Office Manager Klick Communications, Sydney, Australia (Remote Contractor in Hawaii) • Expanded growth and development by hiring and building a team • Acquired new accounts while corresponding with and managing local accounts • Managed company CRM and ensured team efficiency by conceptualizing marketing concepts, branding strategy, and garnering strategic partnerships • Supported annual business objectives through the development and execution of internal and external marketing strategies, via print, video, audio, and website • Drove brand awareness, engagement, and traffic to social media pages • Operated remotely in Hawaii for an Australian-based company



Change Your Life Productions

• Honolulu, Hi

• Business Owner

  • May 2011 - Apr 2015

  • Started CYLP independently, specializing in event production, vision, and consulting: the production of special events, concerts, philanthropic events, and private parties • Directed business from conception and design to profit-generating concepts through creative vision and consulting • Championed strategy and drove business model and marketing, including business development and Promotional Liaison for M [Nightclub]: promotional campaigns, revenue-generating concepts, VIP hosting, and operations • Oversaw the production of numerous concerts, club promotions, fundraisers, and private events, both local and national: project management, marketing, sales, operations, talent acquisition, travel booking, correspondence, and hosting



Sheraton Hotels & Resorts

• United States
• Hospitality
• 700 & Above Employee

• Hospitality & Project Development "Aloha Ambassador" (Guest Experience)

  • Aug 2013 - Aug 2014

  • Oversaw all aspects of guest experience functions, with responsibility for ensuring optimal levels of customer satisfaction • Developed and implemented a new position, Aloha Ambassador • Aided in creating and elevating the guests’ experience, disseminating appropriate information to guests by collaborating with the front office and lobby staff • Successfully hired and trained a new Aloha Ambassador while assisting in the overall operation and function of the front office and lobby areas • Ensured superior customer experience by addressing customer concerns, demonstrating empathy, and resolving problems on the spot



Shadow Suits

• Honolulu, Hawaii, United States

• Co-Founder

  • Jan 2012 - Jan 2014

  • Built and started Shadow Suits LLC providing bespoke suits and other custom sartorial clothing • Allowed our customers customized and designed their own suits and clothing by integrating web/mobile software • Promoted services and gauged customer needs and preferences by leveraging social media • Executed human resource strategy in support of the overall business plan & company strategy • Provided bar staff and valet custom tailored uniforms • Built and started Shadow Suits LLC providing bespoke suits and other custom sartorial clothing • Allowed our customers customized and designed their own suits and clothing by integrating web/mobile software • Promoted services and gauged customer needs and preferences by leveraging social media • Executed human resource strategy in support of the overall business plan & company strategy • Provided bar staff and valet custom tailored uniforms



Nobu Restaurants

• United States
• Restaurants
• 200 - 300 Employee

• Server & Off-Site Catering Manager

  • Jan 2010 - May 2012

  • Accurately recorded orders and partnered with the team to serve food and beverages that exceeded guests' expectations • Consistently exceeded sales goals by efficiently managing sections and multi-tasking • Worked in a team environment to achieve a high standard of customer service • Monitored food preparation and serving techniques to ensure that procedures were followed • Oversaw offsite catering and managed small teams of both kitchen and serving staff as Catering and special events manager • Coordinated with the catering and banquet staff to ensure the efficient execution of all events



kathy Ireland - Beachfront

• Honolulu, Hawaii, United States

• Executive Property Manager Assistant, Sales Representative, Private Chef, Experience Liaison

  • Mar 2010 - Mar 2011

  • Aided and assisted in property management, property showings, sales and bookings, renovations, and operations • Private Chef; cooked and waited on VIP clientele (Kathy Ireland and family, Harold Davison, Sterling Winters Inc., Rhianna, Janet Jackson, and more) • Experience liaison and chaperone to VIP guests including accommodations, reservations, activities, tour guide, host, and all-around experience curator • Aided and assisted in property management, property showings, sales and bookings, renovations, and operations • Private Chef; cooked and waited on VIP clientele (Kathy Ireland and family, Harold Davison, Sterling Winters Inc., Rhianna, Janet Jackson, and more) • Experience liaison and chaperone to VIP guests including accommodations, reservations, activities, tour guide, host, and all-around experience curator



Biocybernaut Institute

• United States
• Think Tanks
• 1 - 100 Employee

• Nueral Feedback Technician

  • Jan 2008 - Mar 2010

  • Managed and operated "brainwave training software" by providing both auditorial and visual feedback on an individual's brain activity in congruence to a specific frequency. • Expanded growth and development by hiring and building team • Acquired new accounts while corresponding with and managing local accounts • Managed company CRM and ensured team efficiency by conceptualizing marketing concepts, branding strategy, and garnering strategic partnerships • Supported annual business objectives through the development and execution of internal and external marketing strategies, via print, video, audio, and website • Drove brand awareness, engagement and traffic to social media pages