Experience

Blaenau Gwent County Borough Council

• United Kingdom
• Government Administration
• 200 - 300 Employee

• System Administrator

  • May 2021 - Present

  Providing remote system administration for Civica APP and wider IT related functions on a part time basis Providing remote system administration for Civica APP and wider IT related functions on a part time basis



Torfaen County Borough Council

• United Kingdom
• Government Administration
• 500 - 600 Employee

• Public Protection ICT Systems Manager

  • Dec 2019 - Present

  The dissolution of the collaboration with Blaenau Gwent returned me 100% to Torfaen.Strategic overview of IT and data related systems, projects and initiatives within the wider Neighbourhoods, Planning & Public Protection department including Civil Parking and Environmental Enforcement, Property, Highways, Economy and Enterprise, Waste, Catering & Cleaning, Skills & Employability.System management of Planning and Public Protection systems: Civica APP, Idox Uniform; including training, vendor liaison, development and upgrades. Reporting, and interrogation of data for monitoring, statistical and performance indicator purposes. Management of various other internal and external systems and links (eg UKFSS, Gov.uk, RAFB, LAEMS). Departmental web, InfoSec, GDPR, GIS, IT project lead. Ad hoc support and advice for IT and specialised tech.



APP Cx Community

• Leadership Team Member

  • Nov 2016 - Present

  Formerly Chair of the South West Region, APP User Group, now reorganised into the APP Cx Community and sitting as a member of the Leadership Team. Formerly Chair of the South West Region, APP User Group, now reorganised into the APP Cx Community and sitting as a member of the Leadership Team.



Torfaen County Borough Council and Blaenau-Gwent County Borough Council

• Public Protection ICT Systems Manager

  • Jan 2017 - Nov 2019

  A further evolution of my previous role due to additional responsibilities. Strategic overview of systems within the wider Neighbourhoods, Planning & Public Protection department. System management of Planning and Public Protection systems: Civica APP, Idox LalPac, Idox Uniform; including training, vendor liaison, development and upgrades. Reporting, and interrogation of data for monitoring, statistical and performance indicator purposes. Management of various other internal and external systems and links (eg UKFSS, Gov.uk, LAEMS). Departmental web, InfoSec, GIS, IT project lead. Ad hoc support for IT and specialised tech. Remit now extends into Public Protection at Blaenau-Gwent County Borough Council where I line manage the APP Administrator as part of a collaborative venture across Public Protection services.



Torfaen County Borough Council

• United Kingdom
• Government Administration
• 500 - 600 Employee

• IT/GIS Systems Coordinator

  • Apr 2015 - Dec 2016

  System management of Civica APP, Idox LalPac, Swift APAS, Idox Uniform; including training, vendor liaison, development and upgrades. Reporting, and interrogation of data for monitoring, statistical and performance indicator purposes. Management of various other internal and external systems and links (eg UKFSS, Gov.uk, LAEMS). Departmental web, InfoSec, GIS, IT project lead. Ad hoc support for IT and specialised tech. Evolution of my previous role due to increase in responsibilities

• ICT Systems Co-ordinator

  • 1996 - Mar 2015

  Managing APP and LalPac systems within Planning & Public Protection, coordinating web updates, production of reports and stats for internal and external bodies, including LAEMS (FSA return). Implementation and training on new and updated IT systems. Co-ordination and management of users on various inhouse and external systems.



Monnow Primary School

• Vice Chair of Governors

  • 2001 - 2012

  Sat on various panels including Discipline and Finance and assisted in decision making process. Acting up in Chair's absence. Sat on various panels including Discipline and Finance and assisted in decision making process. Acting up in Chair's absence.



Gwent County Council

• Admin Asst

  • 1992 - 1996

  Various administrative tasks including HR, procurement and Finance Various administrative tasks including HR, procurement and Finance