Computer System Specialist

• Sep 2013 - Present

My job is to make sure the computer network and all the computers are running correctly. This includes: • Disassembled systems onsite and offsite to diagnose problems and select repairs • Maintain IT help desk ticketing system used for documenting and prioritizing issues • Administrator of iBoss system security and filtering • Plan, document and install Ethernet cable, access points, switches, and drops • Microsoft Server administrator o Creating managing users and groups o Group Policy Management o Backup and Recovery System • Experience setting up and maintaining IP phone systems • Install TVs, projectors, document cameras, desktops, and interactive boards • Consult with teachers and administration regarding technology plans and needs • Install software and updates to desktops, laptops, and servers • A+ training and experience including Windows 7 and 10 Maintaining Google Domain Fixing Chromebooks Show less

Department Manager

• Jul 2003 - Present

• Assisted customers in a fast and friendly manner • Accountable for cash handling • Utilized the product availability terminal to determine price and availability • Managed 8 employees and their daily tasks • Managed ordering, on hands and pricing of merchandise • Scheduling featured items and quantity • Planning and monitoring large team projects • Assisted customers in a fast and friendly manner • Accountable for cash handling • Utilized the product availability terminal to determine price and availability • Managed 8 employees and their daily tasks • Managed ordering, on hands and pricing of merchandise • Scheduling featured items and quantity • Planning and monitoring large team projects

Operator

• Sep 2002 - Sep 2004