Experience

Find Human Resources Inc

• Philippines
• Staffing and Recruiting
• 100 - 200 Employee

• Senior Recruiter

  • Jan 2023 - Present

  •Sources resumes of qualified candidates for specific job orders, using job boards, applicant tracking systems, company websites, etc. •Conducts phone interviews to pre-screen candidates, verifying their qualifications, availability and compensation requirements; documents these interviews. •Sets up interviews between candidates and hiring managers. •Is involved in recruiting passive candidates, through phone calls, emails, and general relationship-building. •Makes recommendations on additional candidate pools and recruiting techniques, after evaluating market conditions. Show less



PSG Global Solutions

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Talent Acquisition at PSG Global Solutions

  • May 2022 - Jan 2023



Teleperformance

• France
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Technical Support Specialist

  • 2019 - Apr 2022

  • Identified hardware and software solutions. • Troubleshoot technical issues. • Diagnosed and repaired faults. • Resolved network issues. • Installed and configured hardware and software. • Spoke to customers to quickly get to the root of their problem. • Provided timely and accurate customer feedback. • Identified hardware and software solutions. • Troubleshoot technical issues. • Diagnosed and repaired faults. • Resolved network issues. • Installed and configured hardware and software. • Spoke to customers to quickly get to the root of their problem. • Provided timely and accurate customer feedback.



HGS - Hinduja Global Solutions

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Customer Service Advocate

  • 2017 - 2019

  • Familiarized with and remaining up-to-date with changes in our plans and tariffs. • Greeted customers in a friendly, professional manner using the suggested script. • Answered telephonic and e-mail inquiries in a timely manner. • Deferred queries to my line manager if I'm not unable to answer them. • Furnished members and health care practitioners with details regarding members' benefits. • Granted pre-authorizations for medical treatment, if covered. • Advised members of outstanding co-payments. • Provided extant and prospective members with the details of network providers. • Canceled members' plans upon their request, or due to recurrent non-payment, if directed by my line manager. • Ensured that my workspace remains tidy and that you are equipped with all relevant tools and resources. Show less



Luigi and Jhosen Computer, Laptop Accessories and Repair Shop

• Bulacan, Central Luzon, Philippines

• Salesman

  • 2014 - 2016

  • Recommend, select and help locate merchandise based on customer needs and desires. • capable of doing technician jobs like formatting both computer and laptops, installing software’s and other stuff. • Recommend, select and help locate merchandise based on customer needs and desires. • capable of doing technician jobs like formatting both computer and laptops, installing software’s and other stuff.