Experience

NTT Business Process Outsourcing

• Canada
• Outsourcing and Offshoring Consulting
• 100 - 200 Employee

• Loyalty Email Agent

  • Apr 2023 - Present



Prulife UK

• Metro Manila

• Financial Advisor

  • Jul 2021 - Sep 2022



AMN Healthcare

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Data Imaging Specialist

  • Apr 2016 - Oct 2017

  AMN Healthcare Services is a healthcare staffing company located in the United States and by revenue and services, is the largest nationwide provider in all three of its business lines, travel nurse and allied staffing, locum tenens staffing (temporary physician staffing), and physician permanent placement. AMN Healthcare recruit’s healthcare professionals and places them in variable lengths of assignments and locates permanent positions at acute-care hospitals, physician practice groups, and other healthcare settings throughout the United States. • I ensure accurate data indexing of Healthcare Professional requirements and application information in a timely and efficient manner, while maintaining superior Healthcare Professional file presentation. • I index, reviews and enters required metadata using a software application within the standard time-frame. • I inspect documents for legitimacy, ensuring any/all questionable documents are reviewed by department management. • I perform a thorough review of submitted application, ensures complete and accurate data entry of required/appropriate information into the company’s proprietary software program Show less



PSG Global Solutions

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Recruitment Coordinator

  • Oct 2016 - Mar 2017

  Coordinate with staffing and background screening firms as well as job fair organizers. Manage adhoc hiring request for Internet Researchers, NS Recruitment Coordinators, etc. Management of Employee Database. Pre-emp document collection and audit. Takes care of transitioning documents to HR/Payroll. Represent PSG and manage candidate flow at job fairs. Interact with other departments to coordinate the recruitment and hiring of new employees. Coordinate with staffing and background screening firms as well as job fair organizers. Manage adhoc hiring request for Internet Researchers, NS Recruitment Coordinators, etc. Management of Employee Database. Pre-emp document collection and audit. Takes care of transitioning documents to HR/Payroll. Represent PSG and manage candidate flow at job fairs. Interact with other departments to coordinate the recruitment and hiring of new employees.



SYKES

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Technical Support Representative

  • Apr 2008 - Mar 2016

  Provided a professional and efficient customer support/service function for all client projects, in line with client contractual requirements via email, chats and/or calls. January 18, 2016 – March 9, 2016 (Customer Service Representative) - Answered inbound calls from the customer. - Escalated cases that needed further investigation January 2009 - January 9, 2016(Content Moderation and Customer Care Representative) - Assisted the customer that was reporting possible TOS violation in the internet via email. - Monitored and moderated the internet and have taken appropriate actions, if there was a violation. - Redirected reports to the proper queue that can best assist the customer. - Escalated valid reports that need further assistance. April 2008 - January 2009 (Technical Support Representative) - Provided first line technical support through chat. - Followed prescribed problem resolution procedures. Show less