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Telesales Agent at CallUs- Claim this Profile
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Topline Score
Bio
Credentials
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IELTS 6.0
British CouncilAug, 2022- Oct, 2024
Experience
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CallUs
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United States
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Consumer Services
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1 - 100 Employee
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Telesales Agent
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Mar 2023 - Present
Provided one-on-one advisory for 200 customers per day about sales, promotions, and policies. Managed point-of-sale processes, stocktake processes, and be responsible for the upkeep of the company. Adhered to the best visual merchandising standards, and ensured high levels of customer satisfaction through excellent sales service. Provided one-on-one advisory for 200 customers per day about sales, promotions, and policies. Managed point-of-sale processes, stocktake processes, and be responsible for the upkeep of the company. Adhered to the best visual merchandising standards, and ensured high levels of customer satisfaction through excellent sales service.
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Pizza 4P's
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Vietnam
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Restaurants
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100 - 200 Employee
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Customer Service Associate
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Aug 2022 - Present
Provide national-wide customer service standards to guests (200+ guest per day), with specialization in the booking and delivery order sector. Monitor administration procedures of internal and external parties (customer relationship management, payment-related processes, and internal communication). Coordinate with 10-member team to flexibly ensure guest flow during peak hours (3 hours per day) and received 10+ five-star feedbacks from customers per month. Provide national-wide customer service standards to guests (200+ guest per day), with specialization in the booking and delivery order sector. Monitor administration procedures of internal and external parties (customer relationship management, payment-related processes, and internal communication). Coordinate with 10-member team to flexibly ensure guest flow during peak hours (3 hours per day) and received 10+ five-star feedbacks from customers per month.
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Ivoire Pastry
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Ho Chi Minh City, Vietnam
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Sales Associate
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Apr 2021 - Jun 2022
Helped customers locate products. Engaged with customers to build rapport and loyalty. Educated clients on current items and products using persuasive selling tactics. Helped customers locate products. Engaged with customers to build rapport and loyalty. Educated clients on current items and products using persuasive selling tactics.
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Education
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2018 - 2022
University of Finance & Marketing - UFM
Bachelor of Business Administration - BBA, Business Administration and Management, General
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