Experience

PITO - A new way to order Food at Work

• Vietnam
• Food and Beverage Services
• 1 - 100 Employee

• Marketplace Operation Manager

  • Mar 2023 - Present



FLowy Group

• Ho Chi Minh City, Vietnam

• Operations Manager

  • Jul 2020 - Sep 2023

  The Flowy company is specialized in providing fresh flowers from farms and gardeners to customers through the subscription models. - Setting terms and conditions for the Flower Subscription. - Operating the offline store. - Providing fresh flower decoration services for events. - Providing fresh flowers periodically to B2B customers: NamLong Group, Pito Catery, Easy Diet, Employee Party in Lazada, Shopee. The Flowy company is specialized in providing fresh flowers from farms and gardeners to customers through the subscription models. - Setting terms and conditions for the Flower Subscription. - Operating the offline store. - Providing fresh flower decoration services for events. - Providing fresh flowers periodically to B2B customers: NamLong Group, Pito Catery, Easy Diet, Employee Party in Lazada, Shopee.



FoodMap

• Vietnam
• Agriculture, Construction, Mining Machinery Manufacturing
• 1 - 100 Employee

• Operations Manager

  • Sep 2021 - Dec 2022

  FoodMap is a company specializing in agricultural products with the orientation of building an e-commerce platform connecting farmers and customers to provide clean, safe and traceable agricultural products. Furthermore, Foodmap also has a network of barns throughout the country to provide high-quality agriculture products to partners such as Lotte, Bachhoaxanh, Farmer Market, Nova Market, etc. - Building operating process for E-commerce and B2B channels. Ensuring the processing capacity of 200 E-commerce orders per day and 5 tons of goods per day. - Optimizing operations for sales channels. - Building warehouse management and delivery - receiving system that are suitable to the scale of the company. - Providing fulfillment services for partners in the industry. Bringing in revenue of 50-100 million per partner per month. - Coordinating with IT Department to build inventory management, customer management, order management systems, etc. - Building monitor process regarding the quality of goods, conditions of goods preservation, delivery,etc. Show less



GiaoHangNhanh (GHN)

• Vietnam
• Transportation, Logistics, Supply Chain and Storage
• 300 - 400 Employee

• Project Manager

  • Dec 2016 - Jun 2020

  GHN is a company specializing in providing logistics services for E-commerce platforms and businesses/individuals selling online. - Expanding network of delivery - receiving hubs through convenience stores partners such as Circle K, VinMart+, Shop&Go for more than 2000 hubs in Vietnam. - Ensuring that the demand for delivery services for more than 3000 customers with the average number of 3000 orders per day is met. - Successfully built and implemented a franchise model with 10 agents in 4 provinces/cities. - Building a business plan to achieve revenue of 500-700 million per agent per month. - Building the company's brand in many provinces and small cities, ensuring a uniform brand identity for all franchises. - Designing franchise stores’ layouts. - Developing training programs and operating process for franchise stores. Show less



Maersk Supply Service

• Denmark
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Logistics Leader

  • Mar 2012 - Feb 2016

  - Plan and monitor 3PL activities, resources and operational KPI during campaigns. - Lead 3rd Party Logistics team to manage the network of 3rd party logistics providers to achieve operational KPI. - Coordinate with 3PL team to ensure that 3PL warehouses have sufficient capacity to receive the inbound inventory and delivery the outbound order. - Develop and maintain Standard Operating Procedures, and ensure 3PL adheres to the SOP. - Maintain metrics and analyze data to assess performance and implement improvements. - Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency. Show less