Thảo Võ

Academic Team Leader at Axcela Vietnam
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Contact Information
us****@****om
(386) 825-5501
Location
Ho Chi Minh City, Vietnam, VN

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Credentials

  • Build Your Skills In Customer Service
    LinkedIn
    Oct, 2021
    - Oct, 2024
  • Programming Foundations: Databases
    LinkedIn
    Sep, 2021
    - Oct, 2024
  • Middle-level Managers Specialized Skill Certification
    Trường đào tạo doanh nhân PTI
    Aug, 2019
    - Oct, 2024

Experience

  • Axcela Vietnam
    • Vietnam
    • Education Administration Programs
    • 1 - 100 Employee
    • Academic Team Leader
      • Apr 2023 - Present

    • Academic Officer
      • Feb 2023 - Apr 2023

  • VIP ENGLISH Education Group
    • Singapore
    • Education Administration Programs
    • 1 - 100 Employee
    • English Teacher
      • Aug 2022 - Apr 2023

  • Horizon TESOL - Teacher Training and Solutions
    • Vietnam
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Program Coordinator
      • Apr 2022 - Sep 2022

  • Trung Tâm Luyện Thi IELTS Cấp Tốc - VIETOP
    • Vietnam
    • Education Management
    • 1 - 100 Employee
    • Senior Consultant
      • Mar 2020 - May 2021

      - Consulted for English programs and sales activities - Handled customers’ feedback and requests. - Other administration tasks and as assigned by Center managers. - Consulted for English programs and sales activities - Handled customers’ feedback and requests. - Other administration tasks and as assigned by Center managers.

  • Saigon American English
    • Vietnam
    • Education Administration Programs
    • 1 - 100 Employee
    • Academic Manager
      • May 2018 - Jan 2020

      - Consulted, did telesales/email to potential learners, helping them plan their learning English path. - Took responsibility for and coordinated teaching and training activities at the campus. - Monitored and managed to solve problems related to service quality. - Directly responsible for the management and operation of the English center's activities (Admissions, Marketing, Human Resources, Finance, Facilities...). The ultimate goal is to ensure that the center runs smoothly, efficiently, and reliably. Show less

Education

  • Foreign Trade University
    Bachelor's degree, International Business Administration
    2016 - 2020
  • University Of Economics Ho Chi Minh City
    Master of Business Administration - MBA, Business Administration and Management, General
    2022 - 2024
  • ĐH KHXH&NV - University of Social Sciences and Humanities (USSH, VNUHCM)
    Pedagogy in University Teaching
    2022 - 2023

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