Truong Tran

Customer Service Officer at FUJIFILM Business Innovation Vietnam
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Contact Information
us****@****om
(386) 825-5501
Location
Ho Chi Minh City, Vietnam, VN
Languages
  • Vietnamese Native or bilingual proficiency
  • English Professional working proficiency

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Bio

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Credentials

  • M-Files Business Administrator
    M-Files Academy for Partners
    Aug, 2023
    - Oct, 2024
  • M-Files Design Essentials
    M-Files Academy for Partners
    Aug, 2023
    - Oct, 2024
  • M-Files IT Administrator
    M-Files Academy for Partners
    Aug, 2023
    - Oct, 2024
  • M-Files User
    M-Files Academy for Partners
    Aug, 2023
    - Oct, 2024

Experience

  • FUJIFILM Business Innovation Vietnam
    • Vietnam
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Customer Service Officer
      • Jul 2021 - Present

      1.Rev achievement 2.Keep relationship with top 100 FSMA account, manage well and understand customer demand3.Support Sales team to do new implementation or respone service requirement, willing to support sales team or serve our customer to orient Target Achievement and Customer Satisfaction4.Support Sales team to co-visit and communicate with Local PICs if any, then sharing or communicate with related department to push opportunities move forward, support sales team to generate more Prospects and Suspects Show less

    • Sales Assistant
      • Jul 2020 - Present

      Identify customer demand and supply by product of company,Bring the value to customer and also company,Support other sale when they need,Keep learning to become value top sale member.

  • Apple Authorized Service Provider - KTC.Service
    • Vietnam
    • Apple Repair Technician
      • Jun 2017 - Mar 2019

      Warranty and repair of Apple device. Receiving iPhone, Macbook ... from customers. Checking, repairing, replacing broken components. Comprehensive inspection after repairs and handover to customers. Obtain Apple technical qualification: Technician ID # W1F922CBE0 Warranty and repair of Apple device. Receiving iPhone, Macbook ... from customers. Checking, repairing, replacing broken components. Comprehensive inspection after repairs and handover to customers. Obtain Apple technical qualification: Technician ID # W1F922CBE0

Education

  • e-Learning FUJIFILM Business Innovation
    Executive, Business, Management, Marketing, and Related Support Services
    2020 -
  • Apple Technical Learning Administration System (ATLAS)
    ATLAS, Apple Technical Learning Administration System
    2017 - 2019

Community

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