Group Development and Communications Director

• Mar 2020 - Present

Overseeing development of new products and technologies across the group, primary functions include setting the direction of our Software Development, in addition to managing all Group communications, both to the market and investor relations.Development responsibilities:- Managing software development teams (legacy and new systems)- leading development of new products and services for the Group (21st Century Fleet Systems Ltd and 21st Century Passenger Systems Ltd); and, - developing product and service strategy for the GroupCommunication responsibilities:- Managing the Marketing and Communications team,- developing the marketing and communications strategy for an AIM listed plc and sub-brands across different media channels to reach multiple stakeholders,- creating content for investor relations- writing articles for trade press and the company website; and, - organising all trade shows and company events.

Group Development and Communications Manager

• Aug 2018 - Mar 2020

Overseeing development of new products and technologies across the group, primary functions include day-to-day management of the Software Development and Software Support teams, in addition to managing all Group communications, both to the market and investor relations.Development responsibilities:- Managing a team of 7 Software Developers,- managing a team of 3 Software Support Technicians,- leading development of new products and services for the Group (21st Century Fleet Systems Ltd and 21st Century Passenger Systems Ltd),- Project Managing the delivery of all development projects; and, - developing product and service strategy for the GroupCommunication responsibilities:- Managing the Marketing and Communications team,- developing the marketing and communications strategy for an AIM listed plc and sub-brands across different media channels to reach multiple stakeholders,- controlling and allocating the marketing budget,- managing relationships with domain specialists both internal and external,- writing articles for trade press and the company website; and, - organising all trade shows and company events.

Business Communications Manager

• Apr 2016 - Jul 2018

Business Systems Communications

• Jan 2015 - Apr 2016

Role included:- Developing the marketing and communications strategy for an AIM listed plc and sub-brands across different media channels to reach multiple stakeholders;- controlling and allocating the marketing budget; - managing relationships with domain specialists both internal and external;- writing articles for trade press and the company website; - overseeing internal IT systems; and, - negotiating services from external providers, including telecommunications, infrastructure maintenance, disaster recovery and building services.Recent successes include:- Project managed complete overhaul of company website, brochures and corporate identity;- developing and hosting several successful trade events; and,- project managed migrating internal mail services from multiple sites, exchange and filtering providers to a single cloud provider.

Business Systems Administrator

• Apr 2010 - Dec 2014

Role included- Day-to-day management of internal IT systems;- writing manuals for external systems provided to customers; - recommending and implementing changes to company IT infrastructure; and, - negotiating contract renewals with external providers.Successes included:- Project managing relocation of all services and building works to new HQ; and,- saving over 60% annual telecommunications costs over the course of two years

PDA Support Technician and IT Helpdesk

• Jun 2007 - Apr 2010

Role included:- Project managing engineering PDA programme; - providing front line IT support to 100 seat call centre; and,- maintaining company PCs ad IT infrastructure.Successes included:- Rolling out a PDA programme and updates to 80+ engineers

Planning Coordinator

• Jun 2005 - Jun 2007

Ensuring work was accurately booked to 80+ mobile engineers installing automotive technology throughout the UK

Admin assistant

• Jun 2004 - Jun 2005