Experience

Passiv UK

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Project Manager

  • Feb 2019 - Present

  Managing multiple projects to deliver innovative learnings alongside commercial development and delivering successful outcomes. Overseeing R&D activities and providing evidence to government departments to secure funding. All aspects of Project Management covered, including risk management, cost planning, delivery of outcomes within scope and budget, planning and updating to manage change, Working closely with commercial partners to develop, implement and run ongoing business opportunities for long term success.



The Roberto Group Limited

• United Kingdom
• Retail Apparel and Fashion

• Non Executive Director

  • Jul 2018 - May 2019

• Director

  • Mar 2015 - Jul 2018

  Over three years I have radically changed the business and improved efficiency, motivation and capability. I relocated the office, along with a restructure of the Corporate Team and a redefining of work processes.I am jointly responsible for Group P&L and Strategy along with the MD and work hard to make cost savings, increase turnover and strengthen the product offering across the group. On a day-to day level I manage all aspects of the local team and am involved with the staff management of the group and all international offices. My team run the full supply chain for the design, development and production of all garments including, product price negotiation, overseeing CP planning and developmental work, sampling and bulk production.Over the last two years I have been responsible for the seamless movement of garment production to Bangladesh from China, including setting up freight routes and training international colleagues on expected performance levels and preferred communication methods.



Look Nimble Ltd

• Director

  • Mar 2012 - Mar 2015

  Specialist product management from initial design, through sourcing, development, sampling, production and into sales for all types of apparel and accessories.Experience in both licensed/branded ranges as well as fully bespoke offerings for a wide range of retail partners.Working closely with an array of expert international production and supply partners to offer high quality products to meet all user requirements. Specialist product management from initial design, through sourcing, development, sampling, production and into sales for all types of apparel and accessories.Experience in both licensed/branded ranges as well as fully bespoke offerings for a wide range of retail partners.Working closely with an array of expert international production and supply partners to offer high quality products to meet all user requirements.



For Bare Feet

• Operations Manager

  • May 2011 - Mar 2012

  Working closely with the International Sales Manager to set up International Office of FBF. Put in place all business procedures and systems and customer relationships.Successfully dealing with 9 European countries and continuing to grow the business for NBA product and Premier League Football ranges.Factory liaison to ensure delivery of high quality product within the required margins. Tracking and controlling production timelines to ensure timely delivery and provision of required samples.Coordination of logistics activity including sea, air and ground transportation, customs clearance and warehousing.Responsible for all back office and Customer Service activity including efficiency measures and structured file management.



Workwear (this is not the Workwear Outfitters page)

• Retail Apparel and Fashion
• 200 - 300 Employee

• Operations Manager

  • Jul 2008 - Mar 2011

  Complete management of all suppliers (Far East, US and Europe) to source, develop and deliver high quality product within the required margins. Monitoring and maintenance of factory compliance records within the VF Global Compliance requirements and working with factories to ensure compliance at all times.Sourcing new factories for new developments or new materials.Overseeing product development/garment tech from customer and factory side, ensuring that product is as required but on time and within pricepoint.Working closely with Design team to ensure that developed ranges fall within margin limitations and licence restrictions.Negotiating with factories and monitoring company margin for all product. Tracking and controlling production timelines to ensure timely delivery and provision of required samples.Management and control of departmental budget.Coordination of 3rd party logistics activity including sea, air and ground transportation, customs clearance and warehousing.Responsible for the Customer Service dept, staff and all related activity.

• Customer Services Manager

  • Jul 2006 - Jul 2008

  Management and coordination of all aspects of Customer Service from order processing to invoicing. Building relationships with customers and answering queries whilst particularly focussing on french speaking accounts. Full monitoring and control of inventory movements and maintenance.Providing support to numerous other areas of the business including marketing, sales reports, stock taking, ordering supplies and IT support.



Manchester City Council

• United Kingdom
• Government Administration
• 700 & Above Employee

• Service Improvement Officer

  • Jun 2005 - Jun 2006

  Assisted the management of the Licensing Unit in the development, implementation and monitoring of a range of quality management processes such as Best Value, Chartermark, Corporate Customer Care Standards, Performance Indicators and the like, thus successfully achieving continual improvements in the services provided to stakeholders. Assisted the management of the Licensing Unit in the development, implementation and monitoring of a range of quality management processes such as Best Value, Chartermark, Corporate Customer Care Standards, Performance Indicators and the like, thus successfully achieving continual improvements in the services provided to stakeholders.



Orange Business Services

• France
• IT Services and IT Consulting
• 700 & Above Employee

• Assistante Commerciale

  • Jul 2002 - Aug 2003

  Assistante Commerciale dans L'agence industrie de la Direction Commerciale. Mes fonctions consistaient-en: reception, verification et saisies des commandes clients dans le systeme, ainsi que du travaille regulierement sur des projets avec les autres membres de l'equipe. Travaillant seulement en francais. Assistante Commerciale dans L'agence industrie de la Direction Commerciale. Mes fonctions consistaient-en: reception, verification et saisies des commandes clients dans le systeme, ainsi que du travaille regulierement sur des projets avec les autres membres de l'equipe. Travaillant seulement en francais.