Education And Training Manager

• Mar 2021 - Present

Commercial Escrow Officer

• Jan 2019 - Dec 2020

Escrow Officer

• Mar 2018 - Dec 2018

Escrow Officer

• Jun 2016 - Mar 2018

REALTOR®

• Apr 2015 - Aug 2016

Helping connect clients to the home of their dreams or the perfect buyer for their needs... Where You Live, Today or Tomorrow... Helping connect clients to the home of their dreams or the perfect buyer for their needs... Where You Live, Today or Tomorrow...

Regional Computer Educator

• Oct 2009 - May 2015

As a member of the national Education team, I designed and delivered instructor-led and online content and performed annual operational audits at all Texas AMLI communities. In addition, I was responsible for the ongoing maintenance of company-wide policies and procedures. As a member of the national Education team, I designed and delivered instructor-led and online content and performed annual operational audits at all Texas AMLI communities. In addition, I was responsible for the ongoing maintenance of company-wide policies and procedures.

Director of Technical Training

• Aug 2008 - Nov 2009

Facilitated approximately 8-12 days of classroom learning each month for property management associates at the corporate and property level. In addition, I developed curriculum and customized manuals for classroom training. Facilitated approximately 8-12 days of classroom learning each month for property management associates at the corporate and property level. In addition, I developed curriculum and customized manuals for classroom training.

Staff Internal Auditor

• Nov 2002 - Aug 2008

Developed and implemented a risk-based property audit program performed at approximately 25 properties each year; included planning, field work, wrap-up and reporting. In addition, I performed analysis of SOX (Sarbanes-Oxley) related controls and updated as necessary; tested SOX controls and formulated remediation plans with management when exceptions were noted. Developed and implemented a risk-based property audit program performed at approximately 25 properties each year; included planning, field work, wrap-up and reporting. In addition, I performed analysis of SOX (Sarbanes-Oxley) related controls and updated as necessary; tested SOX controls and formulated remediation plans with management when exceptions were noted.

Accounting Associate

• Jul 2000 - Mar 2002

Developed Yellow pad cost estimates for the IT Solutions sales team and deployment of a time tracking system used to account for internal billings. Developed Yellow pad cost estimates for the IT Solutions sales team and deployment of a time tracking system used to account for internal billings.

Security Administrator

• Aug 1998 - Jul 2000

Maintained user access for Pegasystems, a customer service and collections workflow program utilized by card services at Citigroup (formerly The Associates) Maintained user access for Pegasystems, a customer service and collections workflow program utilized by card services at Citigroup (formerly The Associates)