Melody C.
Server and Shift Manager at Hillside Tavern- Claim this Profile
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Bio
Credentials
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Human Resources Management
Villanova UniversityDec, 2021- Nov, 2024
Experience
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Hillside Tavern
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United States
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Restaurants
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1 - 100 Employee
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Server and Shift Manager
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Jun 2022 - Present
Serve tables in a high-volume environment. Open and close the restaurant three times a week. Completes safe audits nightly. Issue nightly checks to all servers, bartenders and support staff. Key contribution: Participates in private events for periodic buyouts. Serve tables in a high-volume environment. Open and close the restaurant three times a week. Completes safe audits nightly. Issue nightly checks to all servers, bartenders and support staff. Key contribution: Participates in private events for periodic buyouts.
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EURO Design & Tile
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Bailey, Colorado, United States
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Human Resources Assistant
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Oct 2019 - Jan 2023
Organized and kept appointments, phone calls and incoming emails. Delivered quotes and sent contracts promptly. Recruited contractors, plumbers, electrical engineers, and additional work crews for assistance on larger projects via Craigslist and Snagajob websites. Helped owner with developing and implementing social media strategies. Key Contribution: Maintained quality service by executing exceptional customer service standards. Organized and kept appointments, phone calls and incoming emails. Delivered quotes and sent contracts promptly. Recruited contractors, plumbers, electrical engineers, and additional work crews for assistance on larger projects via Craigslist and Snagajob websites. Helped owner with developing and implementing social media strategies. Key Contribution: Maintained quality service by executing exceptional customer service standards.
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Tokyo Cafe
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Fort Worth, Texas, United States
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Server and Bartender
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May 2018 - Sep 2019
Served tables in a high-volume restaurant. Guided guests through the menu with questions about Japanese cuisine and sake offerings. Key Contribution: Participated in specialty dinners and offsite catering events. Served tables in a high-volume restaurant. Guided guests through the menu with questions about Japanese cuisine and sake offerings. Key Contribution: Participated in specialty dinners and offsite catering events.
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Pacific Table
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United States
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Restaurants
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1 - 100 Employee
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Bar Manager
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Feb 2016 - May 2018
Interviewed job applicants, processed new hire paperwork, and completed all aspects of onboarding and employee orientations. Scheduled all bar staff. Monitored team duties and evaluated employee performance. Developed and kept positive relationships with vendors. Appealed to guests and increased revenue by enhancing the quality of beer, spirits and wine selections available. Key Contribution: Consistently kept a monthly budget of $25,000 for all bar supplies. Interviewed job applicants, processed new hire paperwork, and completed all aspects of onboarding and employee orientations. Scheduled all bar staff. Monitored team duties and evaluated employee performance. Developed and kept positive relationships with vendors. Appealed to guests and increased revenue by enhancing the quality of beer, spirits and wine selections available. Key Contribution: Consistently kept a monthly budget of $25,000 for all bar supplies.
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Education
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2021 - 2021
Villanova University
Human Resources Management -
2009 - 2011
University of Colorado Colorado Springs
Master of Arts - MA, Counseling and Human Services; Clinical Mental Health Counseling -
2003 - 2007
Louisiana State University
Bachelor of Arts, Psychology
Community
