Experience

ATTAC Consulting Group (ACG)

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Data and Office Administrator ATTAC Consulting Group

  • May 2019 - Present

  Ann Arbor ACG delivers solutions and provided support for many of the nation’s top 10 insurers, along with Blue organizations, regional health plans, special-needs organizations, specialty insurers, health systems, ACOs, drug plans and the regulatory agencies that oversee the industry



Michigan Business Connection

• Banking
• 1 - 100 Employee

• Administrative Assistant

  • Jun 2016 - May 2019

  Ann Arbor, Michigan Welcome and direct visitors, including credit unions, borrowers, vendors, job candidates and other customers while cordially handling their needs. Maintain and enhance solid customer relationships by handling questions and concerns with professionalism Answer and direct incoming phone calls to the appropriate departments/individuals Perform daily bank deposits Daily pick up and drop off of mail Prepare and mail all USPS/UPS/Fed Ex envelopes and packages in a timely manner Sort… Show more Welcome and direct visitors, including credit unions, borrowers, vendors, job candidates and other customers while cordially handling their needs. Maintain and enhance solid customer relationships by handling questions and concerns with professionalism Answer and direct incoming phone calls to the appropriate departments/individuals Perform daily bank deposits Daily pick up and drop off of mail Prepare and mail all USPS/UPS/Fed Ex envelopes and packages in a timely manner Sort and distribute incoming mail timely Provide for the general hospitality of all MBC staff and visitors by maintaining kitchen supply levels, cleanliness and overall break room and working environment Maintain a visually clean and efficiently working office Perform filing and scanning for all departments as requested and ensure the file room remains clean and organized Provide support for the printers, postage meter, and fax machine Coordinate set up/clean up of monthly meetings and other MBC events Administrative tasks such as data entry, ordering office supplies and other duties as assigned Assist the servicing department with the printing/mailing of billings, incoming payment processing, general loan related phone inquiries and activities and other occasional duties Handle special administrative projects Show less



University of Phoenix

• Campus Operation Specialist

  • Oct 2005 - Apr 2016

  Ann Arbor • Communication- I trained over 50 staff and temporary employees. I provide customer services to over 10-20 faculty and students on a daily bases. I teach software programs (including eBooks, Adobe, River point Writer) to over 800 students. • Support- I served as team leader to six staff member daily for over 10 years. I was nominated to reconcile financial reports for the executive leadership. During which I compile student schedules, admissions, traffic, and trend-line to management. I am… Show more • Communication- I trained over 50 staff and temporary employees. I provide customer services to over 10-20 faculty and students on a daily bases. I teach software programs (including eBooks, Adobe, River point Writer) to over 800 students. • Support- I served as team leader to six staff member daily for over 10 years. I was nominated to reconcile financial reports for the executive leadership. During which I compile student schedules, admissions, traffic, and trend-line to management. I am currently compiling and sending out two direct report weekly and monthly to one Campus Manager and another to Vice President of Operation. I am supportive to various internal and external constituents. Admission,Bookkeeper, Accounts Payable, Payment Collector and Reconcile, Data Entry, Marketing,Facilities,Room Rentals,Project Coordinator,Student Coaching Support, Hosting and Event Planning. Show less



University of Michigan

• United States
• Higher Education
• 700 & Above Employee

• Administrative Assistant

  • Jun 2005 - Oct 2005

  3003 S State St # 250, Ann Arbor, MI 48109 Administrative support staff for Benefit department- Handle multi-line phones, manage applications for hire, create new hires in system, directed temporary employee through registration process, Grant proofing for Psychology Department