Experience

Conversion Monster

• United States
• Real Estate Agents and Brokers
• 1 - 100 Employee

• Inside Sales Agent

  • May 2023 - Present

  • Received professional real estate training. • Manages of inbound sales calls inquiries to convert clients to a potencial hot leads by appointments on behalf of real estate agents. • Communicated and build a relationship with clients by identifying their needs and goals while analyzing agents specifications and requirements.



IKEA

• Netherlands
• Retail
• 700 & Above Employee

• Customer Service Representative

  • Apr 2017 - Dec 2022

  Covina, California, United States • Provides friendly customer service while remaining clam during stressful situations and high volumen and resolves customers concerns independently to meet their unique needs and expectation. • Received a rise and compliments for excellent result in annual evaluation by providing an exceptional customer services and performance. • Provides an accurate checkout experience in various areas of the store through mastered POS system and managed the cashflow operations from $500 to… Show more • Provides friendly customer service while remaining clam during stressful situations and high volumen and resolves customers concerns independently to meet their unique needs and expectation. • Received a rise and compliments for excellent result in annual evaluation by providing an exceptional customer services and performance. • Provides an accurate checkout experience in various areas of the store through mastered POS system and managed the cashflow operations from $500 to $6,000 per shift. • Follows all local covid-19 protocols including increased sanitation, enforcing mask and social distance polices. Show less



ArcelDesign. Inc.

• Design Services
• 1 - 100 Employee

• Interior Designer Intern

  • Feb 2018 - Dec 2018

  City of Industry, California, United States • Developed space planning and perspective view options for comercial and residential projects by operated CAD, Sketchup, Power Point and PDF files. • Participated in furniture, paint and materials selection and specification. • Created presentations with different design options that mets the design goals and discussed with clients their architectural preference to meet the desire goal. • Collaborated with team members by sharing ideas, solutions and designs to meet the clients needs.



M&M (Tile Installation Company)

• Administrative Assistant

  • Jun 2016 - Aug 2017

  East Los Angeles, California, United States • Operated with Microsoft office while compile data and created invoices for each project assigned and handwritten checks for employees every week. • Managed telephone calls and messages and delivered them to the boss. • Shared design ideas that can be apply in the current projects. • Supervised employees and inspected the completion of their work assigned and keep in track of their assistance and tardily every shift.



Skechers

• United Arab Emirates
• Retail Apparel and Fashion
• 400 - 500 Employee

• Customer Service Representative

  • Jul 2013 - Dec 2016

  El Monte, California, United States • Maintained a clean and organized inventory by displaying of rotating seasonal footwear and sportswear. • Collaborated with the store manager to display new merchandise every week like sportswear, new shoes styles and shoe care. • Received a recognition for my performance in being in the top 3 employee for several months by pushed accessories sells and overpass 50% of the daily goals.