Matthew Martens
Information Technology Manager at Superior Electric Great Lakes Company- Claim this Profile
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Topline Score
Bio
Michael Williams
Matthew is a brilliant employee who caught on to everything that was placed in front of him. He ran with projects and completed them effectively with little need for assistance. He asked effective questions when needed that resulted in him always completing his tasks ina timely manner. I would not hesitate to work with Matthew again in the future on any project.
Michael Williams
Matthew is a brilliant employee who caught on to everything that was placed in front of him. He ran with projects and completed them effectively with little need for assistance. He asked effective questions when needed that resulted in him always completing his tasks ina timely manner. I would not hesitate to work with Matthew again in the future on any project.
Michael Williams
Matthew is a brilliant employee who caught on to everything that was placed in front of him. He ran with projects and completed them effectively with little need for assistance. He asked effective questions when needed that resulted in him always completing his tasks ina timely manner. I would not hesitate to work with Matthew again in the future on any project.
Michael Williams
Matthew is a brilliant employee who caught on to everything that was placed in front of him. He ran with projects and completed them effectively with little need for assistance. He asked effective questions when needed that resulted in him always completing his tasks ina timely manner. I would not hesitate to work with Matthew again in the future on any project.
Experience
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Superior Electric Great Lakes Company
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United States
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Construction
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100 - 200 Employee
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Information Technology Manager
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Nov 2020 - Present
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All Covered
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United States
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IT Services and IT Consulting
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700 & Above Employee
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System Engineer
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Dec 2016 - Nov 2020
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Brembo North America
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Motor Vehicle Manufacturing
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200 - 300 Employee
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IT Consultant
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Jul 2016 - Apr 2019
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Systems Administrator
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Jul 2016 - Dec 2016
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OpenMarket, an Infobip company
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United States
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Wireless Services
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1 - 100 Employee
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Senior Technical Service Engineer
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Oct 2011 - Apr 2016
• Provide thorough support and problem resolution for customers, providers and third party users.• Held responsibility for outbound international communications concerning system issues, network outages, maintenance periods and all other forms of customer impacting notifications.• Maintained a working expertise on efficient troubleshooting techniques and methods, for issues ranging from connectivity issues and database connections to implementation of system specific APIs.• Managed the training of new employees and explain protocols both efficiently and effectively.• Improved cross team relations by working with members of non-technical teams, both individually and as a whole.
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Technical Support
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Dec 2009 - Feb 2011
• Oversaw issue resolution for network connectivity, server virtualization and image deployment systems.• Conceived, implemented and maintained Linux-based and network-wide backup system.• Held responsibility for research/evaluation of new technologies as well as installation of new voice/data networks.• Directed acquisition and maintenance of communication contracts for phone lines and related systems.• Operated as primary technical consultant for end-users regarding hardware, network, telephony, and software issues.
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Education
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2006 - 2009
Oakland University
Bachelor of Science: Information Technology
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