Michael Thompson

Senior Project Manager at Bounteous Canada
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Contact Information
us****@****om
(386) 825-5501
Location
CA
Languages
  • English Native or bilingual proficiency

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Michael was a Project Manager on an engagement with me at Fjord/Accenture for a client in the financial sector. In his work at Fjord, he has built a great relationship with our client that enabled our design team to work effectively. His positivity, attention to detail, support, and commitment was a great asset to our team. He is also very efficient, organized, and a joy to work with- a reason why he manages our client relationship so well, ensuring that our design needs were met, and ultimately delivering the kind of work that keeps the client coming back for more. Still, what I’m saying cannot do him justice; he is hilarious, bright, empathetic, and all around wonderful human. Besides his work on our engagement, he provided support on many studio initiatives that added colour to our studio culture.

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Credentials

  • Accessibility for Ontarians with Disabilities Act (AODA) - Workplace Wellbeing
    OSG
    Mar, 2021
    - Nov, 2024
  • JIRA Essentials
    Atlassian

Experience

    • Canada
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Senior Project Manager
      • Jul 2021 - Present

      • Manage project scope, timeline, budget, issues, risks, dependencies, and deliverable outcomes for a national Dining/QSR client across digital channels (Web/App, Email/Push, Paid Social/Search, Data/Analytics, Experience Design). • Proactively monitor, report, and manage project scope changes, budget burn, and timeline risk on a retainer project with a multi-million dollar annual budget. • Partner with internal and client teams to consult on annual retainer negotiations and drive roadmap creation for the upcoming calendar year. • Act as a key client contact and ensure their expectations are met and results are delivered. • Facilitate efficient meetings including producing detailed agenda, facilitating discussions, and ensuring action items are identified and followed up. • Create JIRA tickets and manage kanban boards and for project tasks across all digital teams. • Resolve conflicts in a mature, productive, and positive manner

Education

  • Ryerson University
    Bachelor of Fine Arts, New Media
    2008 - 2012
  • Filmakademie Baden-Württemberg
    Masters Exchange Program, Interactive Media
    2011 - 2011

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