IT and Digital Marketing Manager

• Feb 2023 - Present

IT Integration Specialist

• Aug 2019 - Dec 2022

Acquired Wing Eyecare in August 2019 • Enhance security by design enhancement of the existing applications and eye care practices, integrating an automation mindset in the resolution of defects, including technical issues related to the transition of processes. • Define technology/IT strategies and standards in the installation of network and hardware equipment after office acquisition; build a coherent digital strategy to deliver a pipeline of value-creating innovation. • Showcase leadership and industry knowledge in serving as the main point of contact for the company’s IT-related issues, providing direction to 3+ on-site technicians on the installation and migration of systems and networks. • Champion the adoption of multiple new technologies to foster innovation across best practices, all while acting as a catalyst for change in multiple initiatives to improve the productivity of technology and business teams. Key Contributions: • Keynoted for successfully integrating over 150+ offices with $200M+ revenue, driving IT experience towards efficient automation process, providing direction on improvements, and ensuring delivery of innovative services. • Supported the smooth transition/migration of the office from the original to the MyEyeDr; performed network infrastructure and mobilized assistance in cementing strategic decisions and developing creative objectives. Show less

IT Manager | Social Media & Digital Marketing Manager

• Jun 2006 - Aug 2019

Wing Eyecare was acquired by MyEyeDr. in August 2019 • Drove the attainment of business goals by applying information technology tools and industry expertise; fostered productive relations with vendors and MSPs for the execution of projects, purchases, and contracts. • Created productive plans to meet changing opportunities in original content to increase engagement on platforms such as Facebook, Twitter, Instagram, Google+, Pinterest, YouTube, and other social media platforms. • Spearheaded digital marketing programs and SEO/SEM strategies to support the company’s growth and expansion. • Managed to perform multifaceted functions in market planning, implementing initiatives, budget allocation, and invoicing to influence conversion & new customer acquisition and drive company success and retention. Key Contributions: • Contributed to developing the first mobile website in 2010 and implementing the Wing’s Patient Communications Center, refining social media strategies to establish a positive media presence and online profiles. • Mobilized consistent support in overseeing the management of IT support and operations of 25+ offices and departments with 400+ workstations, servers, and networking environments. • Built high-performing operations, which enabled Wing Eyecare company to expand from 9 offices to 21+ offices. Show less

Co-Founder and Site Developer

• Jan 2010 - Aug 2011

We create mobile websites for companies that do not have their current website optimized for mobile devices such as Blackberry's, Android's, iPhones, etc. We create mobile websites for companies that do not have their current website optimized for mobile devices such as Blackberry's, Android's, iPhones, etc.

Information Technology Intern

• May 2005 - Jun 2006

• Kept abreast of the latest technological innovations while monitoring databases, surveilling system infrastructure, and assessing security controls; interfaced closely with the teams to rectify threats immediately. • Delivered extensive technical support in administrating processes, including designing test plans, handling reporting, and maintaining databases and input information, data, and records using the CBS database system. • Established collaborative relationships with members while supporting the implementation of control procedures in alignment with frameworks and the strategic creation and modification of invoices for larger companies. • Enhanced quality & efficiency while handling conflicting projects and deadlines by maximizing cutting-edge tools. Show less