Senior Account Manager, Nonprofit Associations

• Jan 2022 - Present

-Build authentic high touch relationships with C-level prospects resulting in high rate (70+%) of conversion from prospect to customer.-Demonstrate technical and subject matter expertise by successfully aligning AffiniPay and partner solutions to meet the requirements of nonprofit book of business, resulting in high rate of conversion from prospect to customer.-Marketing project management/implementation-Relationship building with clients and internal stakeholders-Identify project risks and generate mitigation plans with continuous monitoring from lead through customer rentention-Coordinate with partners to create mutually beneficial relationships with mutual customers Show less

Associations Manager

• Mar 2019 - Jan 2022

Collaborate across teams to deliver Tier 2 support and sales to association payment processing customers while ensuring that every customer interaction is friendly and cooperative. Investigate and solve complex product questions for association customers as well as internal stakeholders. Operate as the association account advisor across all teams for strategic product planning and implementation. Counsel and advise association professionals and in-house colleagues regarding best practices.

Executive Director

• Aug 2008 - Present

Executive Director

• Jan 2014 - Present

Assistant Executive Director

• Jul 1997 - Feb 2019

Progressive responsibility from Administrative Assistant, to Director of Membership & Conventions, to Assistant Executive Director. Proven collaborator with skill at fostering professional relationships with essential components of associations such as affiliated boards, committees, volunteers. Responsibility including marketing, budget management, full conference/event organization/marketing, development and implemented innovative programs, events, and services geared at growing the organization. Assertive and fair contract/venue negotiation. Show less

Partner

• 2003 - Jan 2019

Co-founder of Reisman-White specializing in association management, meeting management and marketing as well as organizational consulting. Co-founder of Reisman-White specializing in association management, meeting management and marketing as well as organizational consulting.

Lead Meeting & Marketing Manager

• Jan 2007 - 2019

Complete venue/vendor contracting and meeting management for biennial meeting hosted by four divisions of the American Psychological Association. The NMCS convenes ~900-1,000 scholar educators, practitioners, researchers, and students, in psychology and related fields, to inform and inspire multicultural theory, research, practice, and advocacy. Provide comprehensive Summit management and support services to supplement and support the NMCS. Complete venue/vendor contracting and meeting management for biennial meeting hosted by four divisions of the American Psychological Association. The NMCS convenes ~900-1,000 scholar educators, practitioners, researchers, and students, in psychology and related fields, to inform and inspire multicultural theory, research, practice, and advocacy. Provide comprehensive Summit management and support services to supplement and support the NMCS.

Meeting & Marketing Manager

• 2014 - Dec 2018

Complete venue/vendor contracting and meeting management for annual which convenes 150-200 staff member of 2-year or 4-year college or university counseling centers who are directly responsible for coordinating the clinical service aspect of the agency’s services, including the day-to-day coordination and implementation of those clinical services. Complete venue/vendor contracting and meeting management for annual which convenes 150-200 staff member of 2-year or 4-year college or university counseling centers who are directly responsible for coordinating the clinical service aspect of the agency’s services, including the day-to-day coordination and implementation of those clinical services.