Austin Jaks

Customer Advocate at Malley's Chocolates
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Cleveland

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Experience

    • Retail
    • 1 - 100 Employee
    • Customer Advocate
      • Jul 2016 - Present

      My time at Malley's started in the summer between my sophomore year of high school and I continue to work there for the summer. I worked as the person who made sundaes for customers and gave me a good sense of efficiency and urgency to provide the best experience for customers. My time at Malley's started in the summer between my sophomore year of high school and I continue to work there for the summer. I worked as the person who made sundaes for customers and gave me a good sense of efficiency and urgency to provide the best experience for customers.

    • United States
    • Maritime Transportation
    • 1 - 100 Employee
    • Deckhand
      • May 2018 - May 2020

      This job mostly consists of customer service. Customer service in this job entails keeping the boat clean and comfortable for passengers, providing a calm and friendly demeanor, serving concessions face to face with customers, and making sure all rules of the boat are followed. I worked here starting in the summer between my senior year of high school and freshman year of college. This gave me a new experience with customer service than I had previously seen because it required a much more hands on and watchful approach. Show less

Education

  • University of Dayton
    Bachelor's degree, Business Administration and Management, General
    2018 - 2022
  • St. Edward High School
    High School Diploma
    2014 - 2018

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