QA Engineer

• Feb 2023 - Present

QA Engineer

• Aug 2022 - Feb 2023

Perform mobile and website testing on slot game Perform mobile and website testing on slot game

Senior Consultant

• Dec 2019 - May 2022

Ensuring the projects meet the Hong Kong Insurance Authority regulation change - Act as Project leader in Liaising between business units and IT to align the business needs with the capabilities delivered by IT and follow up on required tasks according to the agreed schedule. - Perform Web Testing for insurance products-related projects using Waterfall methodology. - Closely work with subject matter experts from various functions to define and document user requirements to enhance customer and intermediary experience. - Update and translate the marketing materials between English and Traditional Chinese. Show less

Assistant Distribution Support Manager

• Jan 2019 - May 2019

- Act as test leader in Involve in identifying the Test scenarios, designing the Test cases, and executing test cases for e-channels such as personal e-banking and company website. - Update and translate the marketing materials related to MPF. - liaise with IT and Business units to gather user requirements for the e-MPF system migration. - Act as test leader in Involve in identifying the Test scenarios, designing the Test cases, and executing test cases for e-channels such as personal e-banking and company website. - Update and translate the marketing materials related to MPF. - liaise with IT and Business units to gather user requirements for the e-MPF system migration.

Senior Business Analyst

• Mar 2017 - Dec 2018

- Collaborates with various departments and business partners such as Customer Service/ Operation/ IT to collect, clarify, and translate business requirements into documentation and conceptual design. - Design web page layouts and email templates. - Prepare documentation such as User Requirements and Functional design specifications. - Acts as a test lead and verifies the testing output to ensure it meets the requirements and performs defect management. - Perform Functional Testing in the UAT environment, G.U.I Testing, and Compatibility Testing on mobile devices and Web browsers. - Coordinate with Vendors for developing the new functions/projects. - Trainer of online website service [MyPrudential] to new agencies and clients. Show less

Freelance Programmer

• Oct 2017 - Jul 2018

- Design and develop web pages using programming languages HTML, CSS, and java. - Promote the website through social media such as FB, IG, Twitter etc. using keyword search skills and tags. - Analysis of web traffic metrics through Google Data analytics. - Design and develop web pages using programming languages HTML, CSS, and java. - Promote the website through social media such as FB, IG, Twitter etc. using keyword search skills and tags. - Analysis of web traffic metrics through Google Data analytics.

Business Analyst

• Feb 2016 - Feb 2017

- Collaborate with the Information Technology (IT) project teams and business partners to collect, clarify, and translate business requirements into documentation and conceptual design, from which applications and solutions (Insurance and Investment) are developed. - Identify inconsistencies and gaps within a business process description and collaborate with users to clarify and simplify complex processes - Act as a test leader in the user acceptance test (UAT) to organize the testing scope/human resources, verify the testing outputs to ensure it meets the requirements of the business - Prepare the required documentation for training and testing proposes, including set-up guidance, training material, test cases, and weekly test report. - Trainer of iPad Sales Apps to new agencies and brokers. Show less

QA Engineer

• Jun 2015 - Nov 2015

- Create a new testing environment with an existing online source to enhance the feasibility of the system. - Documentation of test reports & updates in Confluence. - Detect and classify bugs in the tracker tool based on the severity. Follow up the Bug Life Cycle. - Responsible for Smoke, Sanity, Integration, and Functional testing. - Create a new testing environment with an existing online source to enhance the feasibility of the system. - Documentation of test reports & updates in Confluence. - Detect and classify bugs in the tracker tool based on the severity. Follow up the Bug Life Cycle. - Responsible for Smoke, Sanity, Integration, and Functional testing.

Test Engineer

• Feb 2014 - Jun 2015

- Act as a test lead and coordinate with different parties to achieve the test goal like MTR etc. - Responsible for test execution, defect management, and reporting test results using HPALM. - Identify inconsistencies and gaps within a business process description and collaborates with users to clarify and simplify complex processes. - Provide clarification of requirements to other project team members to assist them in the creation of their specific project deliverables - Provide on-site support for AFC system - Prepare the required documentation for installation, training, and testing proposes, including but not limited to Method statement, Installation, and T&C, set-up guidance, training material, and Final Prototype Test cases. Show less

Research Assistant

• Nov 2012 - Dec 2014

- Collaborate with the Medical Staff and Elderly Home staff to collect, clarify, and translate business requirements into documentation and conceptual design, from which applications and solutions are developed. - Identify inconsistencies and gaps within a business process description and collaborates with users to clarify and simplify complex processes - Develop a new drug delivery system using Java, Visual Basic, MS Access, Mysql, VBA, and Objective-C - Trainer of drug delivery system to new joiners and clients - Deliver presentation and software demonstration to potential clients - Maintain good relationships with clients. Show less