Experience

Jewellery Marketing

• United Kingdom
• Advertising Services
• 100 - 200 Employee

• Independent Business Owner/Merchandiser

  • Jan 2017 - Present

  A jewelry and lifestyle brand in New York, empowers more than 9,000 independent entrepreneurs to run their own e-commerce business. As a merchandiser, I successfully manage my own fashion jewelry business. I offer Chloe and Isabel jewelry through pop-up boutique, online events, and business partnership. Also work one-on-one with clients to style them and help translate pieces to their current wardrobe. My goal is to empower and encourage women to express their confidence and creativity through fashion. www.chloeandisabel.com/boutique/francis



College Success Foundation

• United States
• Non-profit Organizations
• 100 - 200 Employee

• Senior Talent Development Partner

  • Jul 2008 - Mar 2016

  Senior Talent Development Partner (November 2015 - March 2016) HR Shared Services Manager/Business Partner (December 2014 - October 2015) Senior Human Resources Generalist (January 2013 - December 2014) Human Resources Officer (January 2011 - December 2012) Assistant Human Resources Officer (July 2008 - December 2010) Non-profit organization with up to 200 employees and members in multi-states, multi-sites setting. • Worked with senior leaders, management staff, and team members to support strategic change. • Provided HR leadership for recruitment, employee relations, compensation and benefits programs, and HR processes. • Introduced streamlined recruitment process to support hiring managers and meet hiring objectives. • Successfully led payroll outsourcing project from in-house to a vender, ADP.



Securitas Nederland

• Netherlands
• Security and Investigations
• 700 & Above Employee

• HR Specialist

  • Mar 2006 - Apr 2008

  Security services provider with approximately 1,000 union and non-union employees in Puget Sound area. • Provided HR expertise and coaching to senior management and front-line managers ensuring compliance with employment laws and regulations. • Partnered with the Branch Managers towards the accomplishment of long and short-term business goals through various HR functions: employee relations, recruitment and staffing, policies and procedures, and performance management. • Established, maintained, and fostered relationships with employment referral sources (colleges, non-profit and minority agencies, and vocational rehabilitation agencies). • Successfully audited over 1,000 employees files and made corrections while performed day-to-day tasks.



Resource Management, Inc

• United States
• Human Resources Services
• 1 - 100 Employee

• HR Assistant

  • Apr 2004 - Feb 2006

  Professional Employer Organization (PEO) serves as a Human Resources department to over 1,000 employees of small and medium sized employers in Washington and Oregon. • Created and maintained Standard Operating Procedures manual for complete branch office operations. • Responsible for recruitment and on-boarding, employee relations, client support, and vendor relations. Professional Employer Organization (PEO) serves as a Human Resources department to over 1,000 employees of small and medium sized employers in Washington and Oregon. • Created and maintained Standard Operating Procedures manual for complete branch office operations. • Responsible for recruitment and on-boarding, employee relations, client support, and vendor relations.



JPMorgan Chase & Co.

• United States
• Financial Services
• 700 & Above Employee

• Senior Teller/Operations Supervisor

  • Apr 2001 - Mar 2004

  - Recipients of multiple Frontline Teller Awards. - Maintained focus on success and on effectively handling cross-cultural challenges. - Served as ATM custodian and vault teller. - Trained branch employees about procedures and company policies. - Provided high quality customer service in fast-paced, high-volume, face-to-face environment. - Identified sales and cross-selling opportunities. - New account backup. - Recipients of multiple Frontline Teller Awards. - Maintained focus on success and on effectively handling cross-cultural challenges. - Served as ATM custodian and vault teller. - Trained branch employees about procedures and company policies. - Provided high quality customer service in fast-paced, high-volume, face-to-face environment. - Identified sales and cross-selling opportunities. - New account backup.