Experience

Eagle Family Foods

• United States
• Manufacturing
• 100 - 200 Employee

• Network and Security Engineer

  • Dec 2022 - Present

  Grand Rapids, Michigan, United States



Next IT - A Valeo Networks Company

• United States
• Computer Networking Products
• 1 - 100 Employee

• Professional Services Engineer

  • Feb 2022 - Dec 2022

  Muskegon, Michigan, United States Install, upgrade Cisco firewalls, switches, WAPs Install and upgrade VoIP phone systems such as Cisco BE6K and RingCentral Install and upgrade Windows servers Install and upgrade VMware or Hyper-V host servers Implement backup solutions such as Veeam and StorageCraft Perform V2V or P2V server migrations Install, upgrade, or migrate Microsoft Exchange servers Implement or migrate Microsoft365 environments Implement variety of security solutions Perform PC deployments



Acrisure

• United States
• Financial Services
• 700 & Above Employee

• Network Operations Engineer

  • Jul 2017 - Aug 2022

  Grand Rapids, Michigan, United States Oversee the provisioning, operations, and overall management of enterprise LAN and WAN technologies, leveraging Cisco and Meraki oriented solutions. Coordinate the maintenance of more than 1,000 switches, routers, and firewalls for network devices. Perform network ticketing support to solve issues for 1000's of users. • Use a ticketing system to work and resolve problems with end users, ConnectWise and ServiceNow. • Oversaw the Cisco umbrella deployment (web filtering) to 100+… Show more Oversee the provisioning, operations, and overall management of enterprise LAN and WAN technologies, leveraging Cisco and Meraki oriented solutions. Coordinate the maintenance of more than 1,000 switches, routers, and firewalls for network devices. Perform network ticketing support to solve issues for 1000's of users. • Use a ticketing system to work and resolve problems with end users, ConnectWise and ServiceNow. • Oversaw the Cisco umbrella deployment (web filtering) to 100+ sites. • Built hundreds of remote access VPNs to help the organization remotely access corporate resources. • Monitor thousands of enterprise devices and systems, as well as perform site-to-site (IPSEC) VPN configuration and troubleshooting. • Deploy and replace hardware (switch, Routers, firewalls) and offer network support for integration of hundreds of sites.

• Systems Administrator I/II

  • Jul 2014 - Jul 2017

  Caledonia, Michigan, United States Was accountable for the operation and maintenance of systems hardware, software, and infrastructure. Managed customer communication, as well as coordinated the implementation of PRTG network monitoring solution. • Successfully migrated more than 500 users to Exchange 2016. • Led the implementation and initial support of a ProofPoint email security solution. • Key Working Areas: Active Directory, Microsoft SQL/Exchange, PowerShell, Symantec Backup Exec, Dell/EMC SAN, VMware vSphere… Show more Was accountable for the operation and maintenance of systems hardware, software, and infrastructure. Managed customer communication, as well as coordinated the implementation of PRTG network monitoring solution. • Successfully migrated more than 500 users to Exchange 2016. • Led the implementation and initial support of a ProofPoint email security solution. • Key Working Areas: Active Directory, Microsoft SQL/Exchange, PowerShell, Symantec Backup Exec, Dell/EMC SAN, VMware vSphere, Terminal Servers, Print Management, and Email Security.



Citgo Refining and Chemical LP

• United States
• Oil and Gas
• 1 - 100 Employee

• IT Intern

  • Apr 2012 - May 2014

  Corpus Christi, TX Successfully deployed Windows 7 and third-party applications using SCCM. Aided IT Analysts and Administrators with IT projects and helped implement PC hardware and peripherals.



US Army

• United States
• Armed Forces
• 700 & Above Employee

• Human Resources Sergeant

  • Nov 2005 - Apr 2010

  Fort Hood, Texas Was deployed for 2 combat tours in support of Operation Iraqi Freedom (OIF) in Iraq.