Operations Manager

• Apr 2022 - Present

Stay-at-Home Mom

• May 2021 - Apr 2022

As a stay at home parent, I have enhanced many skills such as: organization, time management, calendar scheduling, budgeting, event planning, coaching, and much more. As a stay at home parent, I have enhanced many skills such as: organization, time management, calendar scheduling, budgeting, event planning, coaching, and much more.

Civil Rights and Title IX Investigator

• Jul 2018 - May 2021

I have served as a Student Conduct Investigator and transitioned to compliance investigations after the creation of the Department of Civil Rights and Equity Investigations office. I was promoted from a Compliance Investigator I to a Compliance Investigator II after a year in the role. I currently investigate Title VII and Title IX complaints brought forth by faculty, staff, and students.• Conduct investigations of alleged violations of Texas A&M System Policy 08.01.01 including: sexual assault, sexual harassment, dating or domestic violence, stalking, related retaliation, or discrimination of any protected class• Ensure the complainant and respondent have communicated with a case manager to ensure they understand the investigation process and access to needed resources• Provide equitable opportunities for the all parties involved, specifically the complainant and respondent, to attend, participate in, and submit supporting documentation for their investigation• Compile all statements and supporting documentation into a comprehensive investigation report to be reviewed by the lead Investigator and the Office of General Counsel • Conduct report review process with complainant and respondent to ensure all appropriate information is included in the report and attached exhibits• Completed annual FERPA training, and maintain confidentiality for all complaints, interviews, and information regarding each investigation

Graduate and Professional Student Council Advisor

• Jun 2016 - Jun 2018

• Advise an Executive Committee team of 15-20 diverse student leaders comprised of various disciplines• Conduct bi-weekly one-on-one meetings and attend all student meetings• Advise and supervise the Student Research Week (SRW) Director in executing the largest student run research symposium in the nation through forming the SRW Committee• Advise GPSC related publications, marketing, communication, and website development• Coordinate trainings and activities that enhance the graduate student leadership experience focused in communication, unity, team building, diversity, and conflict management• Oversee a multi-faceted budget that serves a number of large programs and commitments and pulls in revenue from multiple funding sources• Assist with the monthly budget reconciliation process between student leaders and department staff• Advise, coordinate, and assist in facilitation of the GPSC programming efforts, including Grad Camp, Interdisciplinary Dinners, Diversity Meet & Greet, Wine Tasting, and an Awards Banquet

Graduate Assistant for Student Government Leadership

• Jul 2014 - Jun 2016

• Advise ASG Judiciary by managing all elections and training for Justices and Proxies to maintain confidentiality while conducting Code and Constitution interpretation hearings of alleged violations• Expand recruitment efforts by partnering with the Honors College, Multicultural Center, and Admissions Office to produce an organization reflective of the student body• Advise the Freshman Leadership Forum Program through strategic programming and maintaining the peer mentor component, budget administration, and recruitment• Supervise the ASG Webmaster by creating goals, outlining projects, and completing performance reviews• Collaborate with the Director of Development to fundraise for ASG’s President’s Council Scholarship• Oversee recruitment publications by collaborating with University Productions to design and create new organizational brochures and marketing materials• Serve as the staff liaison for the ASG Alumni Society by creating social media pages and assist in organizing programs and board meetings• Coordinate alumni engagement events, such as Coffee with Alumni, to facilitate networking opportunities for current students and alumni with shared interests• Advise the Fulbright Senate Caucus Leader through coaching and holding them accountable for them to complete their position responsibilities

Assessment Intern

• Jan 2016 - May 2016

Development Intern

• Jul 2015 - Dec 2015

Razorback Outreach for Community & Knowledge (R.O.C.K.) Camp Service Intern

• Jun 2015 - Jul 2015

Office of Student Standards and Conduct Intern

• Jan 2015 - May 2015

Foreclosure, Suit-on-Note, & REO Analyst

• Aug 2012 - Jul 2014

• Managed a portfolio of up to 500 accounts while maintaining a high level of professionalism in resolving customer account inquiries, and potential legal proceedings with customers and their attorneys • Presented detailed account summary reports to the president and general counsel monthly to obtain approval to proceed with legal action or alternative financial resolutions • Analyzed accounts for further legal action by reviewing credit reports, customers assets, the account history, and by staying abreast with federal and state laws and regulations • Recovered over $1,000,000 by completing payment plans, modifications, short sales, and settlements • Demonstrated ability to evaluate and manage highly sensitive and confidential customer data